What are the responsibilities and job description for the Front Desk Associate (Full-Time) position at Troon?
Esplanade by the Islands, located in Naples, FL, is pleased to announce an excellent career opportunity for a Full-Time Front Desk Associate! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management.
Overview:
A Front Desk Associate provides quality customer service to everyone at Esplanade by the Islands, in a positive, flexible, and multi-tasking manner. Organized professional, with a strong positive attitude, and excellent customer service skills are required. Must be reliable and able to work a flexible schedule; may be required to work evenings, weekends, and holidays.
Responsibilities:
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Meets and greets all members in a pleasant, courteous, and professional manner.
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Assists with any member inquiries, answers incoming telephone calls, forwards call to the appropriate party, and takes a message.
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Provides clerical support to the department that may include but not limited to typing, copying, filing, composing routine correspondence, and preparation of outgoing mail.
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Sorts incoming mail for the department(s).
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Performs other duties as required.
Qualifications:
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High school diploma or general education degree; or one (1) year administrative experience and/or training; or equivalent combination of education and experience.
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Ability to read and speak English in order to perform the duties of the job.
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Possesses computer skills, including, but not limited to, use of Microsoft Word, Excel, Jonas and Publisher.
Benefits & Other Compensation:
This position includes eligibility for the following benefits, subject to applicable plan terms:
- Healthcare Benefits – Medical, Dental, and Vision coverage.
- Retirement Benefits – 401(k) with employer match (19 years of age and older).
- Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria.
Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan documents and company policies, which may be amended at the Company’s discretion.
About Troon:
Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45 states and 27 countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.