What are the responsibilities and job description for the Front Desk Agent position at Troon?
Gamble Sands is excited to announce an exceptional career opportunity for a Front Desk Agent. If you thrive in a hospitality environment and are passionate about delivering outstanding guest service, we want to hear from you!
Key Responsibilities:
Minimum Qualifications:
Key Responsibilities:
- Accurately posts all charges to guest’s bills.
- Checks all guests in and out of the resort based on established procedures.
- Promotes activities and special events the facilities.
- Provides accurate and complete information about the resort and the surrounding area.
- Answers guest questions and provides directions.
- Accountable for all cash, checks and credit card receipts.
- Accountable for all printed folios and required supporting paperwork.
- Activates the appropriate emergency procedures in the event of a fire, accident, weather or medical emergency.
- Assists with faxing, copying and message taking duties.
- Promptly answers the phone and direct calls to the appropriate location.
- Regular and reliable attendance
- Performs other duties as required.
Minimum Qualifications:
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- Knowledge of lodging system application.
- Medical Plans
- Prescription Plan
- Critical Illness Insurance
- Accident Injury Insurance
- Hospital Care Insurance
- Dental Insurance
- Vision Insurance
- Wellness Support
- Health Savings Account
- Flexible Spending Accounts
- Basic Life and AD&D Insurance
- Voluntary Short-Term Disability Insurance
- Identity Theft Insurance
- Employee Assistance & Wellness Support Program
- 401(k)
- Pet Insurance
- Legal Assistance
- PTO
Salary : $18 - $19