What are the responsibilities and job description for the Food Runner position at Troon?
Le Triomphe Golf and Country Club is excited to announce the exceptional career opportunity of Food Runner & Host/Hostess Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.
Key Responsibilities of the Food Runner:
Key Responsibilities of the Food Runner:
- Assures that all material used by server is clean and ready for daily operation.
- Possesses knowledge of the position of each diner’s chair in the dining rooms and lounges.
- Sets the outside line with under liner plates, flatware, doilies, linen napkins and any other items needed for the delivering of food.
- Organizes the plates in the window and matches each one with each ticket to run the food out to the tables.
- Sets tables in accordance with Troon Golf standards.
- Ensures that each menu item is prepared in the exact detail outlined on each ticket.
- Corrects the menu item with the chef before delivering the menu item if it is not meeting the exact specification on the ticket.
- Fills and re-fills water glasses and removes any place settings not being used.
- Clears dishes located in front of guest upon completion of course.
- Clears and resets tables when guests leave, to include but not limited to: changes tablecloth, brushes chairs, places chairs at table, replaces silverware and glassware, and replaces napkins.
- Assists the server when needed.
- Keeps workstations well stocked of items and ingredients.
- Clean workstations, takes out trash, and vacuums the dining room.
- Incorporates safe work practices in job performance.
- Performs other duties as required.
- Welcomes each guest with a friendly greeting and escorts to their assigned table.
- Seats guests in station rotation while maintaining guest lists and following/enforcing check issue procedures.
- Assigns opening and/or closing side duties and supervises side work; ensures completed set ups of all stations before service staff departure.
- Assists with side work and/or assisting service staff with bussing tables, taking cocktail orders, etc.
- Maintains reservation book, takes incoming telephone calls, notes reservations and special requests by guests.
- Retains knowledge of all menu items, prices and general service procedures.
- Responsible for standards of appearance and cleanliness in all service areas.
- Remains visible on dining room floor and is easily accessible to guests, staff and management.
- Checks all tables before service to ensure proper settings.
- Communicates guest requests and concerns to the department manager.
- Incorporates safe work practices in job performance.
- Regular and reliable attendance.
- Performs other duties as required by supervisor.
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- Ability to read and speak English may be required in order to perform the duties of the job.
- Knowledge of Microsoft Office applications.
- Knowledge of point of sales (POS) system.
- The employee often is required to stand, walk, talk, and listen.
- The employee must be able to lift up to 10 lbs. regularly
- While performing the required duties of this job, the employee is occasionally required to reach with arms and hands, use hands, taste, smell, climb, balance, stoop, kneel, crouch, or crawl.
- Noise level is moderate.
- Work weekends and holidays.
- Ability to demonstrate professionalism, cleanliness and neatness.
- Regular and reliable attendance, including weekends and holidays.