Facilities Maintenance Manager

Description
The Facilities Maintenance Manager will provide guidance and leadership to the Maintenance team and ensure all facilities, equipment, and property are operating in optimal condition. The position is responsible for managing the day-to-operations of the department and any short- and long-term projects set forth by the property.

• Manages all facilities/maintenance operations, including maintaining the building, grounds, common areas with particular attention towards safety, security and asset protection.
• Manages the MaintainX Software/program for club and community.
• Assign and monitor daily, weekly and monthly Facility projects.
• Assists General Manager in managing capital projects, major repairs, 3rd party contractors and vendors.
• Responsible for the operation and maintenance of all interior and exterior lighting, kitchen equipment, swimming pools and equipment (In partnership with Aquatics Director), ice machines, air conditioning equipment, basic plumbing, basic electrical, preventative maintenance programs, fire prevention systems, and security programs.
• Responsible for maintaining regulatory requirements.
• Leads the emergency response team for all facility issues.
• Maintains and operates equipment at optimum effectiveness, efficiency, and safety.
• Ensures compliance with all Facilities departmental policies, standards, and procedures.
• Manages department's controllable expenses to achieve or exceed budgeted goals.
• Inspect and evaluate the physical condition of facilities in order to determine the type of work required.
• Recommend or arrange for additional services such as repair work, renovations, and the replacement of furnishings and equipment.
• Maintains accurate logs and records as required.
• Assists General Manager in effectively planning, scheduling, and evaluating preventative maintenance programs.
• Supervises employee's ability to execute departmental responsibilities.
• Reviews employee satisfaction results to identify and address employee problems or concerns.
• Ensures disciplinary procedures and documentation are completed according to Standard Operating Procedures.
• Ensures property policies are administered fairly and consistently.
• Assists other departments with setup and breakdown of special community events.

• High school diploma, trade school or formal secondary education in related areas.
• Prior management experience in a maintenance or specialty trade related position.
• Strong communication skills.
• Strong computer skills.
• Prior experience in a club, community, hotel, or resort.
• Electrical experience preferred.

• Essential

  • Ability to clearly and pleasantly communicate in English, both orally and in writing, using correct spelling and grammar, with guests, co-workers and management to their understanding, both in person and by telephone.
  • Ability to provide legible written communication, compute basic mathematical calculations, and utilize computer data.
  • Ability to understand member concerns and problems and find solutions, using good judgement and maintain discretion and diplomacy while performing job duties thus promoting positive relations with guests, members and staff, while remaining calm, courteous and helpful.
  • Ability to think clearly and quickly, effectively prioritize, organize and follow up within the appropriate time frame.
  • Ability to maintain confidentiality of all member information.
  • Ability to work cohesively with other departments.
  • Ability to interact positively with members in person and on the phone in challenging conversations.
  • Ability to work a flexible schedule and attend events as requested.
• Desirable
  • Experience in general maintenance – including but not limited to knowledge in electrical, plumbing, painting, HVAC, carpentry, irrigation, OSHA, and pools and pumps.

• This position works both outside and inside and where needed.
• Physical Demands
  • Frequently uses hands, talks and hears.
  • Regularly stands and sits.
  • Occasionally walks, reaches with hands and arms, climbs, balances, stoops, kneels, crouches, crawls, tastes or smells.
  • Occasionally lifts up to 50 pounds.
• Environment/Noise
  • Frequently works in outdoor weather conditions.
  • Occasionally works in wet or humid conditions (non- weather); near fumes or airborne particles, and near toxic or caustic chemicals.
  • Noise level is moderate.

This position is subject to a background check. This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.