What are the responsibilities and job description for the Director of Wellness position at Troon?
Esplanade by the Islands, located in Naples, FL, is pleased to announce an excellent career opportunity for a Full-Time Director of Wellness and Sports! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.
The Director of Wellness & Sports is responsible for the strategic oversight, programming, and operational performance of the community’s wellness, fitness, spa, racquet sports, aquatics, and recreational amenities.
This role is responsible for creating a high-quality lifestyle and wellness experience that drives resident engagement, amenity utilization, and overall member satisfaction while maintaining operational efficiency and service standards.
Pay Range: $110,000-125,000
Core Responsibilities
Wellness & Recreation Operations
- Oversee daily operations of wellness, fitness, sports, and recreational amenities
- Manage fitness centers, group exercise programming, racquet sports, aquatics, spa operations, and wellness initiatives
- Ensure facilities, equipment, and programming meet brand and operational standards
- Develop seasonal programming and resident engagement initiatives
Programming & Member Experience
- Create wellness-focused events, classes, clinics, and recreational programming
- Develop member engagement strategies to increase participation and retention
- Coordinate tournaments, leagues, instructional programming, and wellness campaigns
- Maintain elevated service standards and resident satisfaction
Team Leadership
- Recruit, schedule, train, and supervise wellness and sports staff
- Oversee instructors, trainers, coordinators, and contracted providers
- Establish service expectations and performance accountability
- Promote a culture of professionalism, hospitality, and safety
Financial & Administrative Oversight
- Assist in preparation and management of departmental budgets
- Monitor labor costs, programming revenue, and operational expenses
- Evaluate participation trends and operational KPIs
- Coordinate vendor relationships and equipment maintenance programs
Safety & Compliance
- Ensure compliance with safety standards, risk management protocols, and operational policies
- Oversee emergency procedures and incident reporting
- Maintain certifications, inspections, and operational documentation as required
Preferred Qualifications
- Bachelor’s degree preferred in Recreation, Hospitality, Sports Management, Wellness, or related field
- 5 years of wellness, recreation, sports, or hospitality leadership experience
- Experience managing racquet, aquatics, fitness, or wellness operations preferred
- CPR/AED and applicable certifications preferred
- Strong event programming and operational leadership experience
Key Competencies
- Resident engagement
- Program development
- Hospitality leadership
- Team management
- Operational organization
- Financial awareness
- Event execution
- Service culture leadership
Benefits & Other Compensation:
This position includes eligibility for the following benefits, subject to applicable plan terms:
- Healthcare Benefits – Medical, Dental, and Vision coverage
- Retirement Benefits – 401(k) with employer match (19 years of age and older)
- Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
- Additional Compensation – Eligibility for Bonuses, Commissions, Service Charge, Employee Meals
Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.
About Troon:
Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45 states and 27 countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.
Salary : $110,000 - $125,000