What are the responsibilities and job description for the Community Compliance Officer position at Troon?
Oldfield Club, located in Okatie, SC, is pleased to announce an excellent career opportunity for a Part-Time Community Compliance Officer! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.
Position Summary
The Community Compliance Officer is responsible for monitoring the community to promote compliance with the Oldfield Community Association's (OCA) Governing Documents, Restrictions, Rules, and Board-adopted policies. This position serves as a visible presence throughout the community by observing, documenting, and reporting compliance issues in a professional, courteous, and impartial manner. The Community Compliance Officer position is separate from the contracted Security Department (Securitas). Duties performed in this role are solely on behalf of Oldfield Management and the Oldfield Community Association.
Schedule
- Part-time position
- Approximately 10–15 hours per week
- Flexible schedule, including evenings and weekends as needed
- Hours may vary based on community activity and seasonal needs
Key Responsibilities
- Conduct routine patrols throughout the community by vehicle, golf cart, bicycle, or on foot
- Observe and document violations of OCA Restrictions and Rules, and community standards
- Photograph and accurately document observed violations using approved reporting methods
- Submit detailed daily inspection reports to the Oldfield Community Manager or designee
- Monitor common areas, amenities, roadways, parks, walking trails, and neighborhoods for compliance issues
- Report maintenance concerns, safety hazards, damaged common area property, irrigation issues, landscaping concerns, and other conditions requiring attention
- Monitor parking areas for compliance with OCA parking regulations
- Observe recreational vehicle, golf cart, bicycle, and e-bike use for compliance with OCA restrictions and rules
- Respond to resident questions regarding community rules in a courteous and professional manner
- Refer complaints or confrontational situations to the Oldfield Community Manager or designee
- Maintain confidentiality regarding homeowner information and compliance matters
- Perform other related duties as assigned
Required Knowledge and Skills
- Excellent observational skills and attention to detail
- Strong written communication and documentation skills
- Ability to remain objective, professional, and impartial
- Ability to exercise sound judgment and discretion
- Basic computer and smartphone proficiency
- Ability to learn and interpret OCA governing documents and rules
- Ability to work independently with minimal supervision
- Strong customer service and interpersonal skills
Qualifications
- High school diploma or GED
- Valid South Carolina driver's license with an acceptable driving record
- Ability to operate a golf cart safely
- Previous experience in property management, code enforcement, security, customer service, or community association operations is preferred
- Must successfully complete training on OCA governing documents and compliance procedures
Physical Requirements
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Walk, stand, drive, and ride a bicycle throughout the community for extended periods
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Work outdoors in varying weather conditions
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Lift up to 25 pounds
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Use a smartphone or tablet for documentation and photography
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
Benefits & Other Compensation:
This position includes eligibility for the following benefits, subject to applicable plan terms:
- Healthcare Benefits – Medical (if determined by the ACA measurement)
- Retirement Benefits – 401(k) with employer match (19 years of age and older)
Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.
About Troon:
Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45 states and 27 countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.