What are the responsibilities and job description for the Community Association Manager position at Troon?
Heights HOA, located in Bradenton, FL, is pleased to announce an excellent career opportunity for a full-time, Community Association Manager! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.
General Purpose:
The Community Association Manager is responsible for the overall homeowner experience and daily life within the community. The Community Association Manager maintains and reviews the governing documents and develops relationships with community owners.
Essential Duties:
- Coordinate and oversee vendors to maintain neighborhood and common area landscaping as well as neighborhood and common area snow removal
- Manage Community Security and Greeter's Cottage, including overall property access for members, guests and construction
- Oversee code enforcement for members and construction through routine inspections and reminder letters
- Manage the process of repair and maintenance of roads, street signage and lighting, trail system and storm water retention areas
- Prepare and assist with Community and Neighborhood budgets
- Oversee reserve study for Community Association assets
- Secure and prepare bid specifications
- Coordinate Association and Neighborhood communications
- Assist with collection of dues, assessments and other charges; send reminder letters as needed
- Work with the Community Association Board; coordinate and attend Board meetings, track board minutes and resolutions
- Track and maintain financial, compliance and corporate records, recorded membership and disclosure statements as well as governing documents
- Maintain Board training and Planned Community statute compliance
- Maintain certifications and education that pertain to the role and responsibilities
- Work with leadership to manage insurance coverage
- Perform other duties as required
Education/Experience:
Minimum of two years of experience working within a community, preferably large-scale, or closely related experience.
Preferred:
- Holds (or is pursuing) the CMCA (Certified Manager of Community Associations) or higher certification
- Experience in luxury hospitality
Job Knowledge, Skill, and Ability Requirements:
- Proven leadership and supervisory experience
- Exceptional customer service and communication skills
- Strong analytical and problem-solving ability
- Highly organized and detail-oriented with an ability to multitask
- Capacity to plan, organize and prioritize to meet deadlines
- Proficient in information technology including Outlook, Microsoft platforms and industry-related programs
- Competent knowledge of general maintenance for snow removal, landscaping and storm water retention
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
Physical Demands:
Move, lift, carry, push, pull, kneel and place objects weighing up to 50 pounds. Extended periods of time sitting.
Environment/Noise:
Noise level is moderate.
Certificates/Licenses:
Active Florida Community Association Manager License
Benefits & Other Compensation:
This position includes eligibility for the following benefits, subject to applicable plan terms:
- Healthcare Benefits – Medical, Dental, and Vision coverage
- Retirement Benefits – 401(k) with employer match (19 years of age and older)
- Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
- Additional Compensation – Eligibility for Bonuses, Commissions, Service Charge, Employee Meals
Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.
About Troon:
Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45 states and 27 countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.