What are the responsibilities and job description for the Clubhouse Attendant position at Troon?
Ranches at Lake McLeod is seeking a Clubhouse Attendant! Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.
The Clubhouse Attendant supports the overall operation, cleanliness, and resident experience within the community’s amenity center. This role serves as a welcoming point of contact for residents and guests, providing excellent customer service and ensuring the clubhouse environment remains safe, orderly, and enjoyable.
Primary Responsibilities:
Resident Support & Customer Service
Greet residents and guests warmly and assist with general questions about amenities, hours of operation, rules, and community programming.
Provide prompt responses to resident inquiries, requests, and concerns, escalating issues to management when needed.
Maintain a friendly, approachable, and service-focused presence throughout the amenity center.
Facility Upkeep & Operations
Monitor the cleanliness and condition of all amenity spaces, including lounges, pool decks, fitness areas, restrooms, and meeting rooms.
Perform light cleaning tasks such as wiping surfaces, tidying seating areas, restocking supplies, and ensuring trash receptacles are maintained.
Report maintenance or safety issues promptly to the appropriate team members or management.
Ensure all rules and guidelines for amenity use are clearly communicated and followed.
Event & Reservation Support
Assist with preparing clubhouse spaces for resident events, programs, meetings, or private reservations.
Provide support during community activities as assigned, helping with setup, breakdown, or resident communication.
Administrative & Safety Functions
Maintain accurate logs or reports related to resident interactions, incident reports, and daily facility checks.
Ensure amenity center policies are upheld to create a safe and respectful environment.
Primary Responsibilities:
Resident Support & Customer Service
Greet residents and guests warmly and assist with general questions about amenities, hours of operation, rules, and community programming.
Provide prompt responses to resident inquiries, requests, and concerns, escalating issues to management when needed.
Maintain a friendly, approachable, and service-focused presence throughout the amenity center.
Facility Upkeep & Operations
Monitor the cleanliness and condition of all amenity spaces, including lounges, pool decks, fitness areas, restrooms, and meeting rooms.
Perform light cleaning tasks such as wiping surfaces, tidying seating areas, restocking supplies, and ensuring trash receptacles are maintained.
Report maintenance or safety issues promptly to the appropriate team members or management.
Ensure all rules and guidelines for amenity use are clearly communicated and followed.
Event & Reservation Support
Assist with preparing clubhouse spaces for resident events, programs, meetings, or private reservations.
Provide support during community activities as assigned, helping with setup, breakdown, or resident communication.
Administrative & Safety Functions
Maintain accurate logs or reports related to resident interactions, incident reports, and daily facility checks.
Ensure amenity center policies are upheld to create a safe and respectful environment.