What are the responsibilities and job description for the Banquet Captain position at Troon?
Harrison Meadows Country Club, located in Harrison, NY, is pleased to announce an excellent career opportunity for a Full-Time Banquet Captain! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.
The Banquet Captain is responsible for leading banquet service staff and ensuring all banquet and club events are executed according to established standards. The Banquet Captain serves as the primary point of contact during events, coordinating service operations, supervising staff, maintaining quality standards, and ensuring exceptional guest experiences.
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Review banquet event orders (BEOs) prior to each event.
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Conduct pre-shift meetings to communicate event details, service expectations, and assignments.
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Inspect banquet rooms to ensure proper setup according to event specifications.
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Verify tables, linens, China, glassware, silverware, décor, and equipment are properly arranged.
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Coordinate with culinary and beverage teams to ensure readiness for service.
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Lead banquet servers and bartenders throughout service.
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Ensure food and beverages are served efficiently, accurately, and professionally.
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Monitor service standards and guest satisfaction throughout events.
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Address guest concerns and special requests promptly and professionally.
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Maintain communication between the kitchen, service staff, and management.
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Adjust staffing and service flow as needed to ensure successful event execution.
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Ensure compliance with all health, safety, and sanitation standards.
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
- Healthcare Benefits – Medical, Dental, and Vision coverage
- Retirement Benefits – 401(k) with employer match (19 years of age and older)
- Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
- Additional Compensation – Eligibility for Commissions, Service Charge
Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.
Salary : $23 - $24