What are the responsibilities and job description for the Assistant Food & Beverage Manager position at Troon?
We're hiring an Assistant Food and Beverage Manager at Terravita Golf & Country Club.
At Troon, we believe our Associates are our greatest strength and competitive advantage. Whether you’re just kickstarting your career or have a long-standing passion for hospitality and customer service, there’s an exciting new opportunity for you at Terravita Golf & Country Club. Engage with guests from all over, providing a first-class experience and dedicated service they will carry with them long after they’ve left our premises.
Ideal candidates have a genuine passion for hospitality. As a Food and Beverage Manager, you will be responsible for providing incredible guest service and member experiences through the execution of Terravita’s signature restaurant. This includes implementing budgets, hiring, training, and supervising all related Food and Beverage service and production staff. Previous Food and beverage experience is a requirement for the position.
Our team has made a conscious effort to ensure strong protocols are in place to keep you and our patrons safe, so you can focus on the customer experience, camaraderie, and dining room management.
For more information on our open opportunities, apply today!
Responsibilities
- Daily management of Front of House F&B Department
- Assist General Manager with banquet and event sales
- Inspects and assists with banquet set-up and breakdown of tables, decorations, equipment, serving areas, and related activities in an accurate and timely manner
- Ensure satisfaction by communicating with the client throughout the event regarding any changes, substitutions or special requests; assisting banquet staff throughout the event as needed (refilling drinks, delivering food, bussing tables, etc.); and following up with host at the conclusion of event
- Hires, supervises and develops bartender, beverage cart driver, host/hostess, snack bar attendant and other employees in the Front of the House F&B department
-
Create and exceed steps of service expectations, for dining room & bar service at signature restaurant
-
Oversee beverage program, including Member wine club, banquet needs, seasonal specialty cocktails, etc.
- Conduct training and refresher classes for all Front of House F&B personnel in the correct procedures
- Daily oversight of Front of House F&B accounting procedures
- Forecasting and budgets pertaining to F&B operation
- Maintaining cost controls and conducting a monthly inventory
- Implement and maintain F&B sales/marketing programs
- Develop and implement marketing program to increase banquet business
- Alcohol and beverage ordering – follow PO buying process
- Quality assurance, guest service and training of all employees
- Uphold Troon Food and Beverage policies
- Institute and implement all Troon Human Resources guidelines
- Coordination between all departments
- Develop and implement creative strategies to increase revenues
- Plan and coordinate special events and functions
- Responsible for overall guest satisfaction
- Ensure all employees are conducting themselves in a professional manner
- Perform daily walk-through to ensure full compliance with the Department of Health regulations
- Complies with applicable health, alcoholic beverage, fire and other local/state laws
- Closing procedures and appropriate cash handling practices
Education and Experience Requirements
- College degree preferred
- Must have related experience in F&B; club environment preferred
- Knowledge of pertinent health regulations and liquor laws
- Must have food and beverage/a la carte and banquet experience
- Must have proven management experience
- Must be highly organized, efficient and detail-oriented
- Must have exceptional interpersonal and communication skills
- Must have strong customer/guest orientation
- Must be proficient in the use of Microsoft Word, Excel, Outlook, and PowerPoint
Working Conditions
- While performing the duties of this job, the employee is regularly required to reach with hands and arms.
- The employee is often required to stand, walk, and use hands to finger, handle, feel or operate objects, tools or controls
- They will occasionally be required to balance, stoop, twist upper body, kneel, and climb
- The employee must be able to lift and/or move up to 50lbs occasionally
- Specific vision abilities include close, distance, color, and peripheral vision, and depth perception
- Moderate exposure to extreme cold, heat, working outdoors, chemicals, pesticides, gasoline, vibration, pollen, dust, mechanical hazards and electrical hazards
- Noise level is typically moderate to loud
- Work extended hours during golf and holiday season
- Work weekends and holidays
About Troon
Troon started as one facility in 1990 and has since grown to become the world’s largest professional club management company. We offer careers around the world at all levels of golf operations, opportunities for professional development, growth opportunities and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. For more information about the Troon Experience, please visit https://www.troon.com/.