Lift Operations Supervisor

JOB OVERVIEW

The Lift Operations Supervisor is a part-time leadership role responsible for overseeing Lift Operators and ensuring the safe, efficient operation of Hoedown Hill conveyor lifts. This position plays a key role in guest safety and experience, employee supervision, and maintaining organized and professional lift areas. The Lift Operations Supervisor will model excellent customer service while enforcing safety standards, mentoring team members, and supporting the day-to-day operations of Hoedown Hill activities.

Essential Job Functions:

• Uphold and enforce all Hoedown Hill safety policies and procedures, ensuring a safe environment for both guests and team members.
• Supervise and direct Lift Operators in daily duties, including training, scheduling, and performance feedback.
• Ensure proper opening, operating, and closing procedures for conveyor lifts, including monitoring lift areas, signage, and emergency readiness.
• Maintain daily logbooks, shift reports, and related operational documentation.
• Demonstrate knowledge of Hoedown Hill operations and ability to perform and train all lift-related job tasks.
• Maintain compliance with hill safety practices and LOTO awareness to reduce injuries and unsafe practices.
• Assist guests with safe loading and unloading, while delivering excellent service through clear communication and a friendly, professional presence.
• Maintain lift load/unload ramps and surrounding areas, including snow shoveling and raking as needed.
• Manage crowd flow and lift mazes to ensure safe, efficient, and enjoyable access for guests.
• Maintain a clean, professional appearance for lifts, equipment, and staff workspaces.
• Address and resolve employee concerns promptly, escalating issues to the Lift Maintenance Manager as needed.
• Foster teamwork across departments and support special events requiring lift operations.

Job Requirements: 

• Proven experience in a supervisory or leadership role, preferably in outdoor recreation, ski, or adventure park settings.
• Working knowledge of conveyor lifts and basic troubleshooting skills.
• Strong situational awareness, problem-solving ability, and ability to act decisively in emergencies.
• Reliable transportation to and from work.
• First Aid/CPR certification preferred.
• Skiing or snowboarding ability preferred but not required.
• Ability to work irregular hours, including evenings, weekends, and holidays.

On-Hill Environment:

• The primary physical environment in which this position works is outdoors with a high exposure level to cold, snow, wind, and rain.
• The degree of strenuous activity within the job is high.  Often lifting a weight of 25 pounds throughout the day is common.
• Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with equipment.

Expected Pay Range: $20-$22 per hour

Shift type: Part-Time, Weekends, and Holidays