What are the responsibilities and job description for the Dispatch Specialist position at Trobec's Bus Service?
Now Hiring: Dispatcher | Trobec’s Bus Service
St. Joseph, MN | Transportation & Logistics
Are you someone who loves solving problems, moving puzzle pieces, and keeping complex operations running smoothly? Trobec’s Bus Service is looking for a Dispatcher who thrives in a fast-paced environment and takes pride in keeping people safe, informed, and on time.
This role is the heartbeat of our operation—balancing drivers, vehicles, compliance, and customer experience every single day.
What You’ll Do
As a Dispatcher, you’ll be responsible for safely and legally assigning drivers and vehicles to charter trips and tours while maximizing company resources. Key responsibilities include:
• Assigning drivers based on skill level, experience, customer needs, and operational requirements
• Coordinating vehicle assignments with our maintenance team to ensure safety and readiness
• Building driver schedules that allow for proper inspections, preparation, and on-time arrivals
• Maintaining accurate records in our motorcoach software for drivers, vehicles, and schedules
• Monitoring ELD logs and driver hours to ensure full DOT/FMCSA compliance
• Proactively communicating with drivers and customers to resolve issues before they become problems
• Being available for on-call and emergency situations when needed
Safety, compliance, and exceptional communication are at the core of this role 
What Makes You Successful in This Role
• Strong problem-solving skills and the ability to juggle multiple moving parts
• Highly organized with strong attention to detail
• Experience in dispatching, logistics, transportation, or operations—or a strong desire to learn from the ground up
• Calm under pressure and confident making decisions
• Excellent communicator who builds trust with drivers, customers, and leadership
• Comfortable working with scheduling systems, logs, and compliance requirements
Why Trobec’s?
At Trobec’s Bus Service, we’re committed to safety, teamwork, and doing things the right way. You’ll be part of a company where dispatchers are respected as critical leaders in daily operations—and where your ability to think ahead and solve problems truly matters.
Interested?
Apply here on LinkedIn or email you resume directly to our CEO, Bethany - bethany@trobecsbus.com