What are the responsibilities and job description for the Bilingual Contact Center Representatives - FT and PT position at TRIUS FEDERAL CREDIT UNION?
Description
Join our Contact Center team!!!
Are you passionate about delivering exceptional service and enjoy using technology to create meaningful member experiences? We have immediate openings in our Member Contact Center for Bilingual Member Contact Center Representative or ITM Teller (FT and PT positions available), you'll assist members with everyday banking transactions through electronic communication including our Interactive Teller Machines (ITMs), providing friendly, personalized service through live video from various Trius branch locations.
Bilingual Communication Requirement: The ability to communicate effectively in English and Spanish is required because the position regularly communicates with members who prefer to conduct business in Spanish.
At Trius, you'll receive comprehensive training, work alongside a supportive and energetic team, and have the opportunity to use innovative technology to make a difference in our members' financial lives. Come experience the Trius Difference-where people, purpose, and community come together to provide HOPE.
Schedule:
We are looking for a qualified candidates to work either FT or PT hours, to be scheduled between:
- Monday-Thursday: 7:30 a.m. - 6:00 p.m.
- Friday: 7:30 a.m. - 7:00 p.m.
- Enjoy a predictable schedule with no weekends and no holidays, giving you more time for what matters most.
Enjoy a predictable schedule with no weekends and no holidays, giving you more time for what matters most.
Work Location:
Ability to work at either the Kearney or Lexington branches.
Benefits provided
- Insurance (Health, Dental, Vision, Life, STD and LTD) - FT candidates
- PTO
- 11Paid holidays
- 401(k) with generous match
- Trius "swag"
- Flexible work environment/schedule
- Longevity benefits
- Paid training
We are an Equal Opportunity Employer
We consider applications for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or another other legally protected classification.