Tenant Construction Manager / Tenant Coordinator

Company: The Wilder Companies
Location: Hybrid (Travel to Project Sites Required) - Must be located in commutable distance to Boston, MA office.
Job Type: Full-Time | Salary: $115K-135K based on experience

Position Summary

The Tenant Construction Manager / Tenant Coordinator (TCM) is a key member of the Wilder Development Department, reporting directly to the Executive Vice President of Development. This role serves as the primary point of contact for tenant-related construction activities, coordinating both Landlord Work and Tenant Work from lease negotiation through tenant opening and project close-out. The ideal candidate has strong experience in commercial retail construction, tenant coordination, project management, permitting, budgeting, scheduling, and contract administration.

Key Responsibilities

Lease Administration & Deal Support

• Partner with the Leasing team during LOI and lease negotiations to evaluate landlord and tenant construction obligations.

• Review and assist with Letters of Delivery (LODs), work letters, construction exhibits, schedules, and delivery matrices.

• Review lease provisions related to construction, tenant allowances, signage, landlord obligations, and project delivery.

• Establish realistic construction schedules and milestones.

• Review utility capacities, storefront configurations, loading requirements, and site-specific project needs.

Landlord Construction Management

• Coordinate planning, budgeting, permitting, scheduling, and construction activities for landlord work.

• Collaborate with architects, engineers, contractors, and property management teams.

• Monitor project schedules and budgets.

• Participate in preconstruction planning, scope development, value engineering, contractor coordination, and scheduling.

• Track RFIs, submittals, change orders, pay applications, and project schedules.

• Identify project risks and recommend solutions.

• Conduct site inspections and attend construction meetings.

• Coordinate landlord turnover and project close-out activities.

Tenant Coordination

• Serve as the primary point of contact for tenants, architects, engineers, consultants, and contractors.

• Provide tenants with construction guidelines, design criteria, shell drawings, utility information, and construction standards.

• Develop and maintain project schedules from design through tenant opening.

• Review tenant improvement plans and signage packages for compliance with lease requirements and design standards.

• Monitor critical milestones including plan submissions, permits, construction progress, and store openings.

• Partner with Property Management, Leasing, and Development teams to resolve project issues.

Construction Administration

• Administer landlord construction rules and tenant design criteria.

• Conduct preconstruction meetings.

• Verify permits, insurance certificates, contractor documentation, security deposits, schedules, and required project documentation.

• Coordinate site access and construction logistics.

• Monitor compliance throughout construction.

Financial Administration

• Review tenant improvement allowance reimbursement requests.

• Verify supporting documentation for reimbursement.

• Coordinate tenant allowance approvals with executive leadership.

• Track project expenditures and financial obligations.

Reporting & Documentation

• Maintain tenant coordination tracking including project milestones, permit status, schedules, project risks, and anticipated opening dates.

• Prepare regular project status reports.

• Maintain organized project documentation including drawings, permits, correspondence, meeting minutes, change orders, schedules, and close-out documents.

• Communicate schedule changes, delays, and budget concerns to stakeholders.

Project Close-Out

• Confirm completion of all tenant close-out requirements.

• Coordinate contractor security deposit releases.

• Collect Certificates of Occupancy, warranties, as-built drawings, lien waivers, equipment manuals, maintenance information, and other close-out documentation.

• Complete final punch lists and turnover documentation.

• Ensure landlord and tenant obligations are satisfied prior to project completion.

Qualifications

Required

• Minimum of 5 years of experience in commercial retail construction, tenant coordination, construction management, owner's representation, development, or project management.

• Construction field experience.

• Experience managing design, permitting, scheduling, budgeting, construction, and project close-out.

• Strong knowledge of commercial retail construction and tenant improvement projects.

• Ability to interpret architectural, structural, civil, mechanical, electrical, plumbing, and fire protection drawings.

• Knowledge of building permitting, construction processes, tenant allowances, and landlord/tenant responsibilities.

• Experience reviewing leases, work letters, tenant design criteria, signage criteria, and construction rules.

• Strong project management, communication, budgeting, and organizational skills.

• Ability to manage multiple projects simultaneously.

Preferred

• Retail shopping center or mixed-use development experience.

• Landlord-side project delivery experience.

• Experience reviewing tenant improvement plans and sign packages.

• Knowledge of commercial leasing and lease administration.

• Understanding of MEP systems, utilities, fire protection, and life safety systems.

• Bachelor's degree in Construction Management, Architecture, Engineering, Building Technology, Real Estate Development, or a related field (or equivalent experience).

Preferred Software & Technical Skills

• Bluebeam Revu (or similar)

• Microsoft Excel

• Microsoft Word

• Microsoft Outlook

• Microsoft PowerPoint

• Microsoft Project (preferred)

• Construction Scheduling Software

• Project Budgeting

• Plan Review

• Contract Administration

• Construction Documentation

• RFI Management

• Change Order Management

Why Join Wilder Companies?

• Join a well-established commercial real estate owner and developer.

• Work on high-profile retail shopping center developments.

• Collaborate with leasing, development, property management, and construction teams.

• Lead projects from lease execution through grand opening.

• Opportunity to make a significant impact on retail development projects.