What are the responsibilities and job description for the Debt Collector position at Triton Recovery Group?
Company Description
Triton Recovery Group is a licensed and bonded commercial collections firm based in Florida, specializing in the Merchant Cash Advance industry and other areas of commercial debt collections nationwide. Our team is committed to recovering outstanding accounts receivables promptly and professionally, using advanced collection software and skip-tracing techniques to locate debtors and their assets. We focus on building long-term relationships with clients, providing in-house monitoring of costs, legal recoveries, and fees. Utilizing a Rehabilitation Approach, we aim to resolve matters amicably through strong demand letters and professional communication, avoiding threatening or intimidating tactics.
Role Description
This is a full-time, on-site role for a Debt Collector located in South Bay, FL. The Debt Collector will be responsible for contacting debtors to recover outstanding debts, negotiating repayment terms, and maintaining detailed records of all interactions. Additional responsibilities include coordinating with clients and attorneys, preparing and sending demand letters, and utilizing advanced skip-tracing techniques. The role requires professionalism and adherence to ethical collection practices at all times.
Qualifications
- Experience in debt collection, account resolution, and customer service
- Strong negotiation, communication, and interpersonal skills
- Proficiency in using collection management software and skip-tracing tools
- Strong organizational, documentation, and problem-solving abilities
- Knowledge of the Merchant Cash Advance industry or commercial debt collection is a plus
- Ability to work effectively in an on-site team environment
- Basic understanding of legal processes related to debt recovery
- High school diploma or equivalent; additional certifications in debt collection are a bonus