Sales Coordinator

Company Overview

We invite you to discover the excitement, diversity, rewards and excellence of a career at TRITECH Communications. In business 23 years and with $110 million in annual revenue and 300 employees, TRITECH is one of the nation’s leading technology systems integrators serving clients in financial services, legal, technology, entertainment, hospitality, life sciences and government. Our one-source business model provides clients with a single source for the design, installation and maintenance of large/complex Audio Visual, Communications, PoE Lighting and Security Systems. TRITECH’s corporate headquarters is located in Garden City, NY and the company operates regional operations centers in Boston, New York, Washington DC, Charlotte, Miami, Atlanta and Dallas. As TRITECH continues to grow we remain committed to delivering leading-edge technology and exceptional service to our clients.

Position Summary

The Sales Coordinator is responsible for keeping sales activities organized, supporting business development efforts, and ensuring an exceptional customer experience from initial contact through project handoff.

Essential Duties & Responsibilities

Sales Support

• Prepare proposals, presentations, and other customer-facing documents for the design and estimating teams.
• Track RFP’s and maintain bid calendars to ensure deadlines are met.
• Maintain accurate customer records, opportunities, and activities within the CRM system.
• Coordinate communication between Sales, Estimating, and clients.
• Make changes to client contracts based on guidance from a manager.
• Call clients and channel partners to request information pertaining to bids.
• Perform inside sales activities, including lead qualification and follow-up.

Client Relationship Management

• Maintain regular communication with existing clients to strengthen relationships and identify additional sales opportunities.
• Respond promptly to customer inquiries and direct requests to the appropriate team members.
• Assist in customer retention efforts by providing excellent service and proactive follow-up.
• Help ensure customer satisfaction throughout the sales process.

Administrative Responsibilities

• Monitor proposal and bid submissions to ensure timely completion.
• Assist with organizing customer events, trade shows, and networking opportunities.
• Support additional sales and marketing initiatives as assigned.

Qualifications

• Bachelor’s degree preferred; equivalent work experience considered.
• 2 years of experience in sales support, inside sales, or a related role.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Excellent verbal and written communication skills.
• Strong customer service orientation and relationship-building abilities.
• Proficiency with Microsoft Office (Outlook, Excel, Word, PowerPoint).
• Microsoft Dynamics experience preferred.
• Experience using CRM software is preferred.
• Self-motivated with a proactive approach to generating and supporting sales opportunities.

Preferred Skills

• Experience coordinating project bids or proposals.
• Experience working in construction, technology integration, AV, low voltage, or related industries is a plus.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Strong attention to detail and follow-through.

Physical Requirements

• Prolonged periods of sitting and working on a computer.
• Occasionally lift up to 20 pounds.
• Ability to travel locally for client meetings or company events as needed.

Benefits Include: Medical, Dental, Vision, Voluntary Life Insurance, Domestic Coverage, Paid Family Leave, generous Paid Time Off, Commuter Benefit, 11 Paid Holidays, Summer Fridays, a 401k plan with a discretionary employer match and Company paid Group Term Life Insurance and Long-Term Disability.

Qualified candidates interested in joining a growing, customer-oriented organization are encouraged to send their resumes, including salary requirements.

Visit us at www.tritechcomm.com

TRITECH IS AN EQUAL OPPORTUNITY EMPLOYER