What are the responsibilities and job description for the Vendor Manager position at Tristar Insurance?
Position Summary: The Vendor Manager ensures vendor compliance with quality standards, contractual obligations, and applicable regulatory requirements established by clients, the company, and federal and state agencies. This role is responsible for documenting and communicating vendor requirements, evaluating vendor performance, and addressing non- compliance issues with vendors and company branches. The Vendor Manager also supports identifying, assessing, and negotiating potential new vendors. This position operates with minimal supervision, regularly handling complex issues and escalating only the most critical or highly complex matters when necessary.
Essential Duties and Responsibilities:
- Document, maintain, and communicate vendor standards, policies, and requirements.
- Conduct vendor evaluations, assessments, and audits to ensure compliance with internal and external requirements
- Prepare detailed reports of findings, identify non-compliance issues, and recommend corrective actions
- Participate in the identification, evaluation, and negotiation of new vendors to meet business needs
- Collaborate with internal stakeholders (operations, legal, compliance) to align vendor selection and performance with business objectives and regulatory requirements.
- Ensure vendor contracts are current and provide for appropriate oversight or administrative fees
- Identifies leakage and non-compliance within the TRISTAR organization in the utilization of strategic vendors, and proposes a resolution to the issues
- Ensures analysis and reporting accuracy and integrity, and explains performance drivers and provides insights into performance trends
- Communicates findings to various stakeholders, including management and TRISTAR branch managers
- Under minimum supervision, designs, analyzes, and creates management reports/presentations that assist leadership in understanding vendor management trends and opportunities
- Stay current with applicable industry best practices related to vendor management
- Independently resolve vendor-related issues; escalate only the most critical or highly complex matters to senior management.
Additional Functions and Responsibilities
- Collaborates with internal stakeholders to identify and mitigate possible issues in achieving initiatives
- Develop and maintain effective vendor relationships
- Performs analysis to reconcile data from vendors to source reports to resolve any discrepancies, and validates vendor reporting of service level agreements
- Demonstrates ability to meet administrative requirements, including productivity, time management, and Quality Assurance standards
- Maintains confidentiality- Knowledge of laws and regulations about HIPAA and PHI
- Travels occasionally as needed
EQUIPMENT OPERATED/USED: Computer, printer, copier, fax machine, telephone, and other office equipment.
SPECIAL EQUIPMENT OR CLOTHING: Appropriate office attire; business casual
QUALIFICATIONS REQUIRED:
Education/Experience, Skills and Abilities:
A BA/BS College degree is required. MBA a plus. Experience in workers’ compensation
claims and cost containment is a plus
3-5 years of vendor management, procurement, or compliance-related experience
Strong knowledge of vendor management practices, contract negotiation, and compliance requirements.
Strong communication skills. The ability to manage tight deadlines and to handle multiple tasks simultaneously
Must have advanced computer skills, including but not limited to Microsoft Office Suite ( Excel, Access, Word, Project, Outlook, Visio, and PowerPoint), online analytic tools, e.g., Tableau, excellent mathematical and critical thinking skills
Mental and Physical Requirements: [see separate attachment for a copy of the checklist of psychological and physical requirements]
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MENTAL AND PHYSICAL REQUIREMENTS |
- MENTAL EFFORT
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- Reasoning development:
Follow one- or two-step instructions; routine, repetitive task.
Carry out detail but uninvolved written or verbal instructions; deal with a few concrete variables.
Follow written, verbal, or diagrammatic instructions; several concrete variables.
X Solve practical problems; variety of variables with limited standardization; interpret instructions.
X Logical or scientific thinking to solve problems; several abstract and concrete variables.
X Wide range of intellectual and practical problems; comprehend most obscure concepts.
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- Mathematical development:
Simple additional and subtraction; copying figures, counting, and recording.
X Add, subtract, multiply, and divide whole numbers.
X Arithmetic calculations involving fractions, decimals, and percentages.
X Arithmetic, algebraic, and geometric calculations.
Advanced mathematical and statistical techniques such as calculus, factor analysis, and probability determination.
Highly complex mathematical and statistical techniques such as calculus, factor analysis, and probability determination; requires theoretical application.
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- Language development:
Ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing.
Ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information such as age, occupation, and number of children; guide people and provide basic direction.
x Ability to transcribe dictation; make appointments and process mail; write form letters or routine correspondence; interpret written work instructions; interview job applicants.
X Ability to compose original correspondence, follow technical manuals, and have increased contact with people.
x Ability to report, write, or edit articles for publication; prepare deeds, contracts or leases, prepare and deliver lectures; interview, counsel, or advise people; evaluate technical data.
- PHYSICAL EFFORT
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- Physical activity required to perform the job:
X Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of
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force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Light work:
(If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work).
Medium work:
Heavy work:
Very heavy work:
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b. Visual requirements necessary to perform the job:
Far vision: clarity of vision at 20 feet or more Near vision: clarity of vision at 20 inches or less X Mid-range vision: clarity of vision at distances of more than 20 inches and less than 20 feet
X Depth perception: the ability to judge distance and space relationships, so as to see objects where and as they actually are
Color vision: ability to identify and distinguish colors
Field of vision: ability to observe an area up or down or to the right or left while eyes are fixed on a given point |
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2. PHYSICAL EFFORT (cont.) |
FREQUENCY |
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c. Physical activity necessary to perform the job and frequency (e.g., continually, frequently, or occasionally): |
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_ Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.
Balancing: Maintaining body equilibrium to prevent falling when walking, standing, or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount and kind of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.
Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.
Kneeling: Bending legs at knee to come to a rest on knee or knees.
Crouching: Bending the body downward and forward by bending legs and spine.
Crawling: Moving about on hands and knees or hands and feet.
Reaching: Extending hand(s) and arm(s) in any direction.
Standing: Particularly for sustained periods of time.
Walking: Moving about on foot to accomplish tasks, particularly for long distances.
Pushing: Using upper extremities top press against something with steady force in order to thrust forward, downward, or outward.
Pulling: Using upper extremities to extent force in order to drag, haul, or tug objects in a sustained motion.
Foot Motion: Using feet to push pedals.
Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to position. This factor is important if it occurs to a considerable degree and requires substantial use of the upper extremities and back muscles.
X Fingering: Picking, pinching, typing, or otherwise working with fingers rather than with the whole hand or arm as in handling.
Grasping: Applying pressure to an object with the fingers and palm. |
Occasionally
Occasionally
Frequently |
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2. PHYSICAL EFFORT (cont.) |
FREQUENCY |
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X Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which workers must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. |
Regularly |
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X Hearing: Perceiving the nature of sounds with or without correction. Ability to receive detailed information through verbal communication, and to make fine discriminations in sound, such as when making find adjustments on machined parts.
Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.
X Repetitive Substantial movements (motions) of the wrists, hands, Motion: and/or fingers. |
Frequently
Frequently |
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3. WORKING CONDITIONS
Disagreeable job conditions to which the employee may be exposed and the frequency (e.g., continually, frequently, or occasionally) of this exposure. |
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WORKING CONDITION ENVIRONMENTAL FACTOR |
NATURE/REASON OF EXPOSURE |
FREQUENCY |
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Dirt/Dust |
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Noise |
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Temperature extremes |
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Dampness |
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Vibrations |
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Equipment movement hazard |
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Chemicals/solvents |
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Electrical shock |
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Significant work pace/pressure |
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Odors/Fumes |
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Other (specify): |
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Salary : $85,000 - $98,000