Full-Stack and Software Support Engineer

At Tristar AI, we are transforming manufacturing by bringing cutting-edge computer vision tools to the factory floor. Our focus is on empowering frontline operators and managers whether the customer is a family-run plastics factory or a global automotive titan.

Born out of research at MIT and Harvard, we are headquartered in Cambridge, MA, serving customers across North America. Founded in 2021, we are backed by world-class investors and partners, including some of the earliest investors in Cruise, Ring, Dropbox, and more.

This is an incredible opportunity to join on the ground level of a rapidly growing startup. The features you build here will be used every day by leading manufacturers. You'll have the opportunity to work in a fast-paced environment and shape the future of the company and its technology. You will report to Tristar AI's Head of Engineering.

This is a hybrid role based out of our Kendall Square office in Cambridge, MA.

• You love a good challenge and learning new things.
• You're able to own a core part of the product and juggle the different requirements that come along with it.
• You are comfortable moving around a technology stack to understand how different features work and contribute to different parts of the platform.
• An entrepreneurial spirit and eagerness to try new things and be innovative.
• A bias for action and taking ownership
  

• This will be a rough 50/50 split between full stack responsibilities and supporting past customer analytics 
• Contribute to our customer facing dashboard 
• Provide analytics based on statistics on the dashboard for customers 
• Support and maintain current model with our active learning pipeline 
• Track performance and metrics for past results
• Document and help scope document customers specs
• Collaborate with customers to understand their unique manufacturing challenges and tailor solutions to meet their specific needs.
  

• BS degree in Computer Science, Software Engineering, Data Science or related technical fields 
• 2 years experience working in python
• Familiarity with TypeScript, React (NextJS a plus), Typed Python 3.13 , SQL (pl/pgSQL a plus)
• Experience developing computer vision software is plus
• Familiar with version control systems such as Git
• Strong optimization and debugging skills
  

We’re building a strong diverse team that values hard work and personal well-being. Benefits of working with us include:

• Direct impact on product and culture.
• Company equity
• Competitive compensation and benefits
• Free coffee, juice, and snacks at our CIC office in Cambridge.
• Flexible work schedule
• Sponsored company events and happy hours.