Operations Management Supervisor

Position Details

Title: Operations Management Supervisor

Location: Tulsa, OK 74116

Shift: 6am - 6:30PM Fri, Sat, Sunday 12 hr weekend shift

Pay Rate: $35.00/hr on W2!

Contract: 12-month contract to start

Citizenship Requirement: US Citizenship required

Job Description

Overall Summary

• Supervises support or entry level employees. Communicates with parties inside and outside of own team to explain and interpret policies, practices, and procedures.
• Adjusts basic procedures and processes.
• Plans and establishes operational objectives for a team with some impact on department results.
• Understands basic supervisory approaches and has practical knowledge of job area.
  
  

Nature of Supervision

• Supervises individual(s) typically consisting of support level employees.
• Provides day-to-day work direction for direct report(s), focuses on maintaining steady workflow and productivity and resolving operational decisions.
• Provides input on hiring, firing, promotion, performance and/or compensation decisions for direct report(s).
• Reports to Senior Supervisor or higher.
  
  

Communication & Influence

• Communicates with parties within and outside of own team, which may include customers or vendors.
• Explains and interprets policies, practices and procedures of the area of responsibility to others within the organization.
  
  

Innovation & Complexity

• Work consists of making basic adjustments in procedures and processes to solve problems.
• Identifies, defines and addresses general problems that are typically within the immediate job area or team.
• Problems are generally solved through drawing from prior experiences or standard procedures and basis analysis.
  
  

Organization Impact

• Plans and establishes operational objectives for a team within a clearly defined job area.
• Delivers operational results that have some impact on the achievement of departmental results.
• Assigns tasks to a team to achieve operational targets, service standards, etc.
• Does not have budget or Profit & Loss (P&L) accountability but may manage day-to-day elements of the budget (e.g., overtime for staff).
  
  

Skills/Experience

• Understands basic supervisory approaches such as work scheduling, prioritizing, and process execution.
• Typically requires practical knowledge of technical or operational practices within assigned discipline.
• Bachelors degree and a minimum of 2 years of prior related experience.
• In lieu of a degree, minimum of 6 years of prior related experience.
  
  

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