What are the responsibilities and job description for the Hardware Program Manager (Only W2) position at Trispark Inc?
JD:
We need someone with Hardware; electricals background and with experience in handling a team size of 30 to 50.
Lead a large, cross-functional U.S.-based organization of 30–50 engineers and program staff, driving people leadership, strategic customer relationships, and execution of complex hardware programs. You''ll be the bridge between engineering, executive stakeholders, and key customers — ensuring organizational health, customer satisfaction, and on-time delivery.
What You''ll Be Doing
People Management (Primary Focus)
- Lead, mentor, and grow a team of 30–50 engineers and program managers across U.S. sites
- Own the full people lifecycle: hiring, onboarding, performance, career development, and succession planning
- Foster a high-performance, inclusive culture grounded in accountability and collaboration
Customer Engagement & Relationship Management
- Serve as the primary point of contact for customer interfaces
- Lead customer reviews, escalations, and QBRs at both technical and executive levels
- Translate customer requirements into program requirements
- Drive escalations to closure with transparent, proactive communication
- Represent the voice of the customer in internal roadmap and prioritization decisions
Hardware Program Execution
- Oversee long-term hardware programs: timelines, milestones, dependencies, and resourcing
- Anticipate and mitigate risks through structured prioritization
- Ensure executive visibility through clear governance and reporting cadence
What We Need to See
- B.Sc. in Industrial, Mechanical, Electrical, or Computer Engineering (or equivalent)
- 10 years of relevant experience, including 3 years directly managing teams of 20 (30–50 preferred)
- Proven success hiring, developing, and retaining top U.S. engineering talent
- Excellent English communication skills with inter-personal skills
- Experience leading across U.S. sites and time zones; comfort with matrixed organizations
Salary : $140,000 - $150,000