What are the responsibilities and job description for the Junior Customer Service Representative position at Triple-S Steel?
Overview
Company Name: Tube Supply
Title of Position: Jr. Customer Service Representative
Position Type: Full-Time
Founded in 2016, Tube Supply provides quality steel tube and bar in alloy, stainless, and carbon for oil and gas applications, including drilling, completions, production, and downhole tools. Our steel tubular and bar products are tailored specifically to meet the demands of the oil and gas industry, including high pressure, high temperature (HPHT) and sour (H2S) well environments. Tube Supply clients are leading oil and gas service companies, OEMs, and manufacturing centers spanning as far as Canada and Mexico in addition to the United States.
Our goal is to maintain a stable, fun work environment while delivering satisfaction to the marketplace. We live closely by our core values: excellence, loyalty, and fun. These are seen throughout our interactions with customers, within the company, and in each of our employees’ everyday lives.
Responsibilities
- Order Entry
- Create sales orders in accordance with specifications used by Tube Supply and/or customers, which may also include the creation of special process purchase orders (SPO)
- Create purchase orders for the Sales department for external material (Buyouts)
- Match Mill Test Reports according to the order & specifications supplied by Sales
- Track and troubleshoot orders
- Correct discrepancies between purchase orders and received product
- Comply with all HSE, QMS, and Corporate policies at Tube Supply
- Perform other duties as assigned by your Supervisor
- Intercompany stock transfers
Qualifications
- Bachelor’s degree required
- Excellent problem-solving skills
- Ability to work in a fast-paced environment
- Proficient at data-entry
Tube Supply is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.