What are the responsibilities and job description for the Account Manager position at Triple-S Steel Holdings, Inc.?
Founded in 2016, Tube Supply provides quality steel tube and bar in alloy, stainless, and carbon for oil and gas applications, including drilling, completions, production, and downhole tools. As a joint venture with Houston-based Triple-S Steel Holdings, we have combined the quality, expertise, and service you have come to know from Tube Supply with the resources and capabilities of Triple-S. Our steel tubular and bar products are tailored specifically to meet the demands of the oil and gas industry, including high pressure, high temperature (HPHT) and sour (H2S) well environments. Tube Supply clients are leading oil and gas service companies, OEMs, and manufacturing centers spanning as far as Canada and Mexico in addition to the United States.
Our goal is to maintain a stable, fun work environment while delivering satisfaction to the marketplace. We live closely by our core values excellence, loyalty, and fun. These are seen throughout our interactions with customers, within the company, and in each of our employee’s everyday lives.
Description of Responsibilities
Our goal is to maintain a stable, fun work environment while delivering satisfaction to the marketplace. We live closely by our core values excellence, loyalty, and fun. These are seen throughout our interactions with customers, within the company, and in each of our employee’s everyday lives.
Description of Responsibilities
- Respond to customer inquiries in an effective, timely manner
- Assist in mentoring Junior Account Managers
- Approve MTR’s to customer specifications
- Obtain quotes from vendors for services
- Negotiate best prices and deliveries from vendors
- Work to approve vendor relations and response times
- Plan staggered shipments
- Assist management and Quality control with customer Non-conformances (NCR’s)
- Assist management and Quality control with material (Mill) Non-conformances (NCR’s)
- Monitor and maintain inventory levels
- Track and troubleshoot orders
- Add and review freight and rush charges
- Correct discrepancies between purchase orders and customers invoices
- Assist with credit card or COD payments (if applicable)
- Process and document retuned material as required
- Preservation of records (Sales, Orders, services, etc.)
- Communicate with operations daily regarding material and delivery requirements
- Assist all other departments as needed
- Comply with all HSE, QMS and Corporate policies at Tube Supply
- Performs other duties as assigned by a Management/Supervisor
- Embodies the Tube Supply values of Excellence, Loyalty, and Fun
- Minimum of 5 years of steel sales experience
- Prior experience with reading and understanding Mill Test Reports and customer specifications
- Bachelor’s degree preferred