Senior Product & Business Analyst, US & Canada

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Trip.com Group offers exceptional and comprehensive travel services, resources, and products across its platforms. We aspire to provide our 400 million customers worldwide with tools to plan and book their perfect trips.

We have more than 30,000 employees spread across 30 countries in Asia, Europe, the Americas, and Oceania, and are actively expanding our global markets to grow and become the world’s leading and most trusted family of online travel brands.

The Role

We are seeking a highly motivated and analytical Senior Product & Business Analyst to to help drive growth across our US & Canada markets. In this role, you’ll be the backbone of our strategy efforts—diving deep into financial performance, product funnels, marketing campaigns, and sales data to uncover insights that guide decision-making. As part of a small team and a growth market, you’ll flex across all aspects of the business, from P&L analysis to product optimization, ensuring we focus on the right opportunities and deliver impact. This role reports into the Director of Product & Marketing, US & Canada.

This is a hybrid role based out of Norwalk, CA.

In this Role, you’ll get to:

• Analyze financial, product, and marketing data to identify trends, root causes, and growth opportunities.
• Build dashboards and reports to track KPIs related to conversion, campaign performance, and profitability.
• Translate complex data into actionable insights and clear recommendations for leadership and HQ product teams.
• Collaborate with product, user research, and other cross-functional teams to support multi-channel, localization strategies.
• Monitor competitive and market dynamics, providing data-driven input into strategic planning.
• Drive business optimizations through structured analysis and timely performance diagnostics.

What you'll Need to Succeed:

• 3-5 years of experience in product, business, or data analysis, preferable in travel or e-commerce. Experience in consulting or investment banking with strong analytical exposure also highly valued. 
• Strong SQL, Excel, and data visualization skills (Tableau or similar).
• Proven ability to extract data-driven and actionable insights and recommendations.
• Results-oriented with strong ownership and curiosity to dig deep.
• Proactive and growth-minded with a data-driven approach to continuously optimize strategies.
• Excellent communication and presentation skills with stakeholders at all levels.
• Bachelor’s degree or higher in a quantitative field such as Statistics, Finance, Economics, Engineering, Mathematics, Business.
• Mandarin is a plus.
• Valid working permit/visa in the US (no sponsorship)