What are the responsibilities and job description for the M365 Migration Project Manager position at TriOptus LLC?
Job Description:
Project Planning and Governance:
- The Project Manager will lead and coordinate the global migration of local and shared content including U drives, L drives, shared network folders, and legacy SharePoint sites' to Microsoft OneDrive and SharePoint Online.
- This role ensures a seamless transition to modern cloudbased storage by driving planning, execution, stakeholder alignment, governance, and risk management across multiple business units.
- The ideal candidate is an experienced project manager with strong communication skills, deep familiarity with Microsoft 365, and the ability to navigate complex, cross functional environments.
Project Planning and Governance:
- Develop and maintain the overall project plan, migration schedule, wave structure, communication strategy, and success metrics.
- Define scope and prioritization for content migration across business units and geographic regions.
- Maintain strong program governance through standardized reporting, issue/risk logs, and executive level updates.
- Lead day to day execution of migration waves including readiness checks, tool execution, validation, and cutover activities.
- Coordinate work with other internal Technology teams, (Infrastructure, Collaboration Services, Information Security).
- Ensure all migration steps: including remediation of legacy features, permissions mapping, and content hygiene, are executed according to enterprise standards.
- Drive pilot BU migrations and scale up phases while monitoring throughput, blockers, and performance of migration tooling.
- Serve as primary liaison across business units, Site Owners, Technology Owners, and line of business leadership.
- Facilitate workshops, readiness briefings, and migration governance calls to align expectations and communicate upcoming changes.
- Deliver user focused communication including pre migration notices, post migration instructions, and targeted guidance for high impact groups.
- Support end users and site owners through transition, coordinating with Service Desk and Support teams for issue resolution.
- Identify, document, and actively manage BU specific risks associated with the migration (e.g., data sensitivity, legacy workflows, regulatory exposure, access inconsistencies, operational dependencies).
- Conduct pre migration BU risk assessments to validate content types, special handling requirements, and business critical processes.
- Work with BU Leadership, BU Risk Officers, and Technology Risk to ensure risks are properly logged, categorized, tracked, and mitigated before migration activities begin.
- Communicate dependency based risks (e.g., disabling sync clients, addressing deprecated features, preparing critical applications) and drive timely BU action.
- Maintain a structured BU level risk register with clear owners, due dates, mitigation plans, and escalation paths.
- Validate that post migration access controls, retention rules, audit readiness, and governance policies meet corporate standards before sign off.
- Ensure that migration activities comply with data governance, retention policies, entitlements standards, and regulatory requirements.
- Maintain documentation of all major decisions, cutover steps, mapping files, and validation reports.
- Track and report quality KPIs such as content success rates, remediation completion, user adoption, and error reduction.
- Capture lessons learned for continuous improvement across future migration cycles.
- 5 plus years of experience, preferably in enterprise technology, end user computing, digital transformation, or infrastructure programs.
- Proven experience leading migration projects
- Strong working knowledge of OneDrive, SharePoint Online, permissions, content lifecycle, retention, and collaboration patterns.
- Excellent communication skills with the ability to manage diverse stakeholder groups, including executives, technical teams, and end users.
- Ability to manage multiple concurrent workstreams, deadlines, and dependencies.
- BA Degree required.
- Experience with large scale enterprise migrations, including phased/pilot approaches, cross region rollouts, and highvolume entitlement changes. -Familiarity with Microsoft Migration Manager, SharePoint Migration Tool (SPMT), or third-party migration solutions.
- Understanding of information security, data classification, and regulatory compliance frameworks.
- Experience partnering with BU Risk, Compliance, and Governance teams.