Regional Vice President of Operations

Summary/Objective 

The Regional VP of Operations will provide management consulting services for facilities in assigned region.  The areas of focus are assisting the facilities in maintaining the highest degree of quality care for the residents while achieving the facility’s business objectives.

Areas of Focus:

• State/Federal Compliance
• Developing key facility leaders/Orientation
• Assisting facilities with implementation of policies and procedures
• Budget overview/compliance
• Assisting facilities with labor deployment/scheduling/monitoring utilization
• Consulting with key leaders on facility operations
• Monitoring of key performance indicators (5 STAR Ratings, Satisfaction Surveys, AHCA Quality Initiatives, Survey Outcomes)

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Assist facility leadership with budgetary oversight, labor management, regulatory compliance, census growth, marketing & business development plans.
• Assist facility management staff in developing and working from a business plan that focuses on all aspects of facility operations, including setting priorities and job assignments.
• Monitor facility leadership activities, communicates policies, evaluates performance, provides feedback and assists, observes and coaches as needed.
• Assist facility leadership in the implantation of written policies and procedures that govern the operation of the facility.
• Assist facility leadership with establishing rapport in and among departments to build the Trio culture with the facility team.
• Assist with development and implementation of a marketing strategy for each facility that reflects service opportunities, competition, potential market area changes and which maximizes census.
• Maintain confidentiality of all resident information.
• Assist with preparing an annual operating budget for approval by the Owners.
• Assist with monitoring facility budgets and business practices to include labor costs, payables and receivables.
• Educate Administrators/key personnel as it relates to meeting established budget and accounts receivable goals.
• Keep abreast of the economic condition/situation and assist facility leadership in making adjustments as necessary to assure the continued ability to provide quality care.
• Perform other duties as assigned.

Competencies:

• Communication.
• Consultation.
• Critical Evaluation.
• Long Term Care Regulations
• Ethical Practice.
• Relationship Management

Supervisory Responsibility:

Supervises Facility Administrators with the authority to hire, discipline, assign, appraise and terminate facility administrator.

Work Environment:

• Works in office areas as well as throughout the multiple facilities and their premises.  Moves intermittently during working hours.
• Requires travel by car and/or air to facilities in assigned region.
• Is involved with resident’s family members, personnel visitor, government agencies/personnel under all conditions/circumstances.
• Is subject to hostile and emotionally upset residents, family members, personnel and visitors.
• Works beyond normal working hours and on weekends and holiday when necessary.
• Is subject to callback during emergency conditions. 
• Attends and participates in continuing educational programs.
• Maintains a liaison with the residents, their families, and support personnel to assure that the resident’s needs are continually met. 

Knowledge and Skill Requirements:

• Should have a minimum 5 years’ experience in a supervisor’s capacity.  Experience in performance and effective leadership.
• Must possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.
• Must have advanced training in long term care administration.
• Must be knowledgeable of reimbursement regulations and nursing practices and procedures, as well as laws, regulations and guidelines pertaining to long term care administration.
• Must possess the ability to work harmoniously with and supervise other personnel.
• Must possess the ability to plan, organize, develop, implement and interpret the programs, goals, objectives, policies and procedures that are necessary for providing quality care and maintaining a sound operation.  
• Work requires willingness to work a flexible schedule.

Education and Experience:

• Bachelor’s degree required along with a Nursing Home Administrator license.  
• Must have at least 5 years’ experience dealing with multiple long term care facilities.