Shared Services Coordinator - Full Time

Employment Type: Full time Shift: Day Shift Description: Position Purpose: Responsible for the management of the marketing, sales and client activities for contracted services that support the overall growth strategy of the organization. These contracts are for the delivery of clinical and non-clinical services to healthcare and other facilities in Mercy’s service area. Promotes the use of Mercy’s services through the positive management of relationships in the administration of contracts for services such as pharmacy order verification, laundry, Dietitian consulting, EEG Technician services, and information systems. Serves as the primary customer service and troubleshooting liaison for physicians and other clinical staff who access information systems from their offices or homes. Works with internal department directors and administration to identify potential services that can be offered to area facilities. Develops and leads strategies for integration of Trinity Health clinical systems with systems of non-Trinity Health facilities. Job Duties: Identifies and develops business opportunities with potential customers. This includes physicians, physician office management and staff, nursing facility management and staff, Independent/Assisted living community management and staff, religious community management and staff, and other hospital management and staff. Develops and promotes contracts for the delivery of clinical and non-clinical services to other health care facilities. Prospects new clients through developing and implementing specific sales goals. Strategizes for growth of non-contracted clinical services such as retail pharmacy, home health nursing, home medical equipment, and outpatient services. Identifies, establishes, and actively manages relationships with businesses and stakeholders in a manner that reflects the mission and values. Collaborates with Mercy leadership and area businesses to identify opportunities to promote hospital services and secure contracts. Minimum Qualifications: Bachelor’s degree in business or a related field required. Valid driver's license and ability to meet hospital-driving requirements. Hours: Full Time 40 hours/week Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System’s circle of care. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.