Receptionist (PRN) - Heartwood Lodge

Employment Type: Part time Shift: Day Shift Description: The Receptionist (Administrative Assistant) will play a critical role in providing administrative and clerical support to ensure the efficient operation of the facility. This position will involve a variety of tasks, including managing communication, coordinating schedules, maintaining records, and supporting both staff and residents with administrative needs. Key Responsibilities: Greet visitors and direct them to the appropriate departments or personnel with warmth and professionalism. Answer and manage incoming phone calls, emails, and mail correspondence. Assist in scheduling appointments, meetings, and maintaining calendars for leadership staff. Maintain accurate and organized filing systems, including resident records and administrative documents. Prepare letters, reports, and other documents as needed. Support human resources functions, including onboarding new employees and maintaining personnel records. Order office supplies and maintain inventory levels. Assist with billing, data entry, and basic bookkeeping tasks. Collaborate with various departments to ensure administrative needs are met. Uphold the mission and values of the Sanctuary of Holy Cross in all interactions. Qualifications: High school diploma or equivalent required; associate’s degree preferred. Minimum of 2 years of administrative or clerical experience, preferably in a healthcare or long-term care setting. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Excellent written and verbal communication skills. Strong organizational skills with the ability to prioritize tasks and meet deadlines. Ability to work independently and as part of a team. Compassionate demeanor and commitment to serving the needs of residents and staff. Knowledge of medical terminology and healthcare systems is a plus. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.