What are the responsibilities and job description for the Quality Management Specialist / Educator position at trinityhealth?
Employment Type: Full time Shift: Day Shift Description: Quality Management Specialist / Educator – Summary Above and Beyond -Monticello Position Purpose This role drives quality improvement, regulatory compliance, and clinical education across homecare and/or hospice agencies. It partners with agency leadership to design, implement, and evaluate performance improvement initiatives, while ensuring adherence to EMR standards, accreditation requirements, and documentation accuracy. The position also serves as a clinical educator and mentor, leading onboarding, training programs, and competency development for staff. Key Responsibilities Quality & Performance Improvement Lead QAPI (Quality Assurance Performance Improvement) initiatives Analyze outcomes data (OASIS, OBQI/OBQM, EMR reports) to drive improvements Develop action plans to achieve top-decile clinical and patient satisfaction outcomes Conduct audits, chart reviews, and compliance monitoring Regulatory Compliance & Audit Support Ensure compliance with CMS, state, and accreditation standards Support ADR audits, payer reviews, and ALJ preparation Maintain survey readiness and oversee documentation accuracy Identify trends impacting billing, compliance, and reimbursement Education & Training Design and deliver training for clinical and non-clinical staff Lead orientation, onboarding, and competency validation Provide ongoing education in documentation, EMR workflows, and regulations Apply adult learning principles to training strategies Clinical & Operational Support Review and validate OASIS and EMR documentation Support discharge workflows and case conferencing Collaborate with leadership on policy development and process improvement Assist with student clinical programs and interdisciplinary initiatives Leadership & Collaboration Partner with agency leadership to achieve clinical, operational, and financial goals Act as a subject matter expert and mentor Lead or support programs such as: Infection prevention Patient satisfaction Safety initiatives Drive change management and continuous improvement Qualifications Required Licensed RN or Therapist Bachelor’s degree 4 years experience in homecare or hospice Strong knowledge of: Quality improvement methodologies Regulatory standards EMR systems and documentation Preferred 2 years in a supervisory or leadership role Experience with committees or organizational leadership Additional Requirements Strong communication and interpersonal skills Ability to adapt in fast-changing environments Valid driver’s license and reliable transportation OASIS Certification (within 15 months for homecare roles) Core Competencies Quality & data-driven decision making Clinical education & training design Regulatory expertise Cross-functional collaboration Leadership and change management Critical thinking and process improvement Impact of the Role This position is critical in ensuring: Regulatory compliance and audit readiness High-quality patient care outcomes Efficient and standardized EMR usage Well-trained, competent clinical staff Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.