Patient Access Representative

Employment Type: Full time Shift: Rotating Shift Description: ORIENTATION/TRAINING IS DAYSHIFT 8A-4:30P MON-FRI FOR 2 WEEKS May include time in Springfield at Mercy Medical Center More details below Position Purpose The Patient Access Representative is responsible for pre-registration, registration and admission functions in the Emergency Department at Saint Mary's Hospital What you will do Perform complete and accurate pre-registrations, registration, and admission functions Verify insurance requirements, obtain and understand insurance benefits Secure signatures and all other key information needed to complete billing and collection functions Collect or arrange for co-insurance and/or other deposit payment amounts Refer self-pay patients to financial counselors; answers patient questions Minimum Qualifications High school diploma or equivalent, college preferred Medical terminology skills Relevant medical office, hospital / physicians billing or patient registration experience preferred Bi-lingual (English/Spanish) preferred Position Highlights and Benefits Full time 40hrs 8:30-5:00p including every other weekend and holiday. May involve rotating into other shifts. Shift, weekend and holiday differentials will apply. TRAINING/ORIENTATION IS 2 WEEKS MON-FRI 8A-4:30P including time in Springfield, MA if new hire lives within 50 miles Great Benefits and Health Insurance Coverage - Starting Day 1 Ministry/Facility Information Saint Mary’s Hospital is a Catholic, not-for-profit, community teaching hospital that has been serving patients in Waterbury, CT and our surrounding communities since 1909. From the moment you step inside, you'll notice what makes us different: the warmth and attentiveness of our physicians and nurses, the cleanliness of our facilities, and the way we make patients and their families feel that they are truly being cared for - like a member of our family. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.