Manager - Patient Access Services

Employment Type: Full time Shift: Day Shift Description: Directs the planning, implementation, and administration of outpatient registration services for the outpatient registration services operation, ensuring compliance with established governmental compliance requirements and associated legislation, regulations, billing guidelines, and policies governing the conduct of a hospital outpatient registration and clinic operation. Directs and coordinates the collection of patient demographic and insurance data by staff members, ensuring that all processes are in compliance with regulatory requirements, guidelines, and billing policies; participates in strategic advisement and decision making with regard to patient access operations Participates in inservices and follows up on the identification of and interaction with third party payers of outpatient services; makes recommendations and participates in decision making regarding the establishment of working arrangements, in operationalizing the requirements by the third party payers as it relates to authorizations, verification of patients insurances Develops or assists with the development and implementation of policies and procedures consistent with those of the organization to ensure efficient and safe operation of the department. Minimum Qualifications: * Bachelor's degree; at least 4 years of work experience that can be demonstrated to be applicable to the duties listed in the job description. * A directly related higher degree from an accredited institution may be substituted for up to two years of experience. * Should have extensive background in Patient Access and/or Patient Financial Services. * CPAT/CPAM/CPAR preferred. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.