Fundraising Database & Administration Manager

Employment Type: Full time Shift: Day Shift Description: Position Purpose Mercy Care is seeking an experienced Administration & Database Manager to lead the management, accuracy, and strategic use of our fundraising database systems. This vital role ensures timely, precise data entry, reporting, and donor stewardship while providing comprehensive administrative support to the Development team. Working closely with Development and Finance colleagues, this position maintains data integrity, executes fund accounting procedures, supports audits, and delivers exceptional service to internal and external stakeholders. The role also trains team members on CRM systems, supports performance development, and fosters a collaborative culture that reflects Mercy Care’s mission, vision, and values. What You Will Do Maintains and operates the fund-raising database system (CRM) for all fundraising efforts of Mercy Care. Works closely with Development colleagues to ensure the accuracy and integrity of the donor database.  Responsible for the timely and accurate entry and maintenance of prospect records; donor records; gift and grant records; and donor acknowledgement letters. Performs queries and provides lists and reports for colleagues.  Coordinates printing, signing, and sending letters of acknowledgement.  Train all Development and Finance colleagues who utilize CRM; Performs all fund accounting procedures for the Development team including monthly closing, preparation and distribution of monthly activity worksheets, transfer requests, and reports to internal and external partners. Coordinates all financial record keeping, management and analytics with the Finance team.  Supports annual audit as needed Provide administrative support to the development team. Includes meeting planning and management, tracking and managing expenses. Supports colleague(s) from other departments to help achieve optimum standards of excellence. Addresses issues of concern through courageous conversation and notify department manager of any interactions requiring attention. Responsible for driving employee retention through engagement strategies and team development. Minimum Qualifications Seven or more years of administrative support or database management experience; nonprofit experience preferred. Bachelor’s degree preferred. Strong written and verbal communication skills and the ability to work with diverse audiences. Exceptional customer service and organizational skills with strong attention to detail. Working knowledge of Blackbaud CRM required; proficiency in Microsoft Office Suite essential. Ability to work independently, manage multiple priorities, and adapt to frequent interruptions. Demonstrated problem‑solving ability, sound judgment, and collaborative leadership skills. Position Highlights and Benefits: Day-1 Benefits (PTO accrual, retirement plan and match, health insurance and more!) Opportunity to get paid daily – through DailyPay Paid holidays and generous Paid Time Off (PTO) Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans, AND MORE! Low-cost medical, dental, and vision insurance plans. Enjoy lower-cost medical services when you visit facilities within the Trinity Health network. Fast response interview times and job offers. Ministry/Facility Information: Mercy Care Atlanta, a Federally Qualified Health Center (FQHC) and comprised of 300 plus colleagues, is a healthcare organization that provides a range of health services to underserved and vulnerable populations in the Atlanta, Georgia area. We are dedicated to providing compassionate, high-quality care to individuals across all demographics. Rooted in the Mercy Philosophy, we prioritize respect, integrity, compassion, and excellence in all aspects of care delivery. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.