What are the responsibilities and job description for the Case Manager Homeless Services position at trinityhealth?
Employment Type: Full time Shift: Description: POSITION PURPOSE: Provide quality services in a community environment with the skill sets to manage complex situations related to individuals who have experienced homelessness, potential substance use/behavioral/emotional problems. WHAT YOU WILL DO: Client Assessment: Conduct initial assessments of individuals experiencing homelessness to identify their needs, barriers, and strengths. Case Planning: Develop individualized service plans in collaboration with clients, setting goals and outlining steps to achieve housing stability and self-sufficiency. Resource Coordination: Connect clients with community resources such as shelters, food assistance programs, healthcare services, mental health counseling, substance abuse treatment, and job training programs. Advocacy: Advocate on behalf of clients to access housing, public benefits, legal assistance, and other necessary services. Crisis Intervention: Provide immediate assistance and support during crises such as housing emergencies, mental health crises, or substance abuse relapses. Regular Follow-Up: Maintain regular contact with clients to monitor progress, address challenges, and adjust service plans as needed. Documentation and Reporting: Keep accurate and up-to-date records of client interactions, service provision, and outcomes. Prepare reports for funders, supervisors, and stakeholders as required. Collaboration: Work closely with other service providers, government agencies, nonprofit organizations, and community partners to coordinate services and support for persons served. Cultural Competence: Demonstrate sensitivity and cultural competence in working with diverse populations, including individuals from different ethnic, racial, cultural, and linguistic backgrounds. Professional Development: Stay informed about best practices, trends, and developments in homeless services, attending trainings and workshops as necessary to enhance skills and knowledge. Ethical Standards: Adhere to professional ethics and standards of conduct, maintaining confidentiality and respecting the rights and dignity of clients at all times. Self-Care: Practice self-care strategies to prevent burnout and maintain personal well-being while working in a demanding and emotionally challenging field. MINIIMUM QUALIFICATIONS: Masters Degree in Social Services with 1 year of related social service experience OR Bachelors Degree in Social Services with 3 years of related social service experience OR Associate's Degree in Social Services with 4 years of related social service experience OR High-school diploma/GED and 8 years of related social service experience Act 33/34/73 Clearances Valid Driver License Ability to drive an organization vehicle Pre-employment drug screen POSITION HIGHLIGHTS/BENEFTIS: Work Schedule: This is a Non-Exempt (hourly) position. Monday – Friday, 8am-4pm, with flexibility to meet consumer and/or program needs. Some non-traditional hours (evenings, weekends, and holidays) may be required. Great Benefit Package: (Benefits start Day 1 of employment): 403B with employer match; Paid Time Off (PTO); Medical, Dental, Vision; Life Insurance; Paid Holiday Days; Plus more……… ABOUT PITTSBURGH MERCY We’re a community-based health and human services organization using person-centered care to treat our area’s most vulnerable populations. We work with families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care. Our mission is to be a compassionate, transforming presence within our communities. We reach out to offer help – and hope – to people who are experiencing: Mental illness and substance abuse; Physical health needs; Intellectual disabilities; Traumatic events or circumstances, including homelessness Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.