What are the responsibilities and job description for the Receptionist position at Trinity Terrace?
Overview
Trinity Terrace is a premier not‑for‑profit Life Plan Community located in the heart of Fort Worth, Texas. Our community offers a vibrant lifestyle with exceptional amenities and a full continuum of care. We are seeking a friendly and professional Receptionist to serve as the first point of contact while supporting residents, guests, and staff with a high level of customer service and care.
What You’ll Be Doing
If you enjoy creating a welcoming environment and thrive in a fast‑paced, service‑focused role, we encourage you to apply. Apply today and join the Trinity Terrace team!
Trinity Terrace is a premier not‑for‑profit Life Plan Community located in the heart of Fort Worth, Texas. Our community offers a vibrant lifestyle with exceptional amenities and a full continuum of care. We are seeking a friendly and professional Receptionist to serve as the first point of contact while supporting residents, guests, and staff with a high level of customer service and care.
What You’ll Be Doing
- Receive and coordinate incoming calls while ensuring resident and visitor needs are met in a timely and efficient manner.
- Greet residents, guests, and visitors, providing information and directing them to the appropriate location or team member.
- Provide clerical and organizational support including mail, scanning, supply ordering, and maintaining files and forms inventory.
- Support residents by coordinating appointments and transportation while communicating with hospitals, vendors, and internal teams.
- Maintain confidentiality, support safety efforts, monitor environmental concerns, and perform other duties as assigned.
- Prior experience in reception, clerical office work, scheduling, or a healthcare environment preferred.
- Excellent customer service, communication, and organizational skills with high attention to detail.
- Ability to demonstrate tact, professionalism, and discretion in sensitive situations.
- Experience using multi‑line phones, office equipment, and Microsoft Office programs.
- Strong ability to multitask, maintain accurate records, and interact effectively with residents, staff, and visitors.
- Medical Insurance: Choose from multiple plans for you and your dependents.
- Dental & Vision Insurance options.
- Paid Time Off (PTO): Use it as you earn it and maintain work‑life balance.
- 401(k) with Employer Match.
- Life and AD&D Insurance.
- Employee Assistance and Wellness Programs.
- Opportunities for professional growth and development.
If you enjoy creating a welcoming environment and thrive in a fast‑paced, service‑focused role, we encourage you to apply. Apply today and join the Trinity Terrace team!