Program Director - Family Counseling Center

Position Overview

Under the direction and supervision of the Network Director, the Program Director of the Family Counseling Center (FCC) is responsible for the overall administration, planning, supervision, and monitoring of FCC operations. This role includes direct clinical service provision, clinical supervision of staff, policy and protocol development, data management, training facilitation, and relationship building with community stakeholders.

Location: Lisle, IL

Shift: 8:30-5pm Monday-Friday

Pay: $55,000- $65,000 commensurate of experience

Reports To

Network Director

Network Or Department

Network 9

Essential Functions

• Develops and implements policies and protocols aligned with grant requirements and clinical best practices.
• Maintains accurate service records, databases, and statistical reports.
• Monitors and evaluates program goals and outcomes, adapting as necessary to ensure effectiveness and compliance.
• Manages all aspects of FCC operations, including planning, coordination, and delivery of clinical and supportive services.
• Cultivates and maintains collaborative relationships with community-based agencies to expand access to complementary services.
• Supervises, recruits, evaluates, and supports the ongoing professional development and training of FCC staff.
• Provides individual therapy and counseling services.
• Conducts mental health assessments and diagnostic evaluations; develops, implements, reviews, and revises person-centered treatment plans based on individual needs (e.g., housing, education, vocation, and community support).
• Completes standardized assessments (e.g., IATP, LOCUS).
• Reviews clinical documentation and billing notes, monitors productivity targets, analyzes service data, and redistributes caseloads as needed.
• Ensures timely and accurate submission of Medicaid mental health billing.
  
  

Skills And Abilities

• In-depth knowledge of community resources within Will and Grundy counties.
• Exceptional communication, leadership, and clinical counseling skills.
• Strong independent decision-making and problem-solving abilities.
• Effective organizational and time management skills.
• Demonstrated interpersonal effectiveness, cultural competency, and experience working with diverse populations.
• Self-motivated and proactive with a commitment to continuous improvement.
  
  

Physical Demands

• Ability to remain in a stationary position (standing or sitting) for extended periods.
• Ability to operate motor vehicles as needed for work-related tasks.
• Frequent use of hands and fingers for computer and phone use.
• Occasional physical activities may include standing, climbing, stooping, kneeling, reaching, lifting, balancing, pushing, pulling, and repetitive motions.
  
  

Qualifications

• Master’s degree in a behavioral health discipline.
• Independent clinical licensure by the appropriate Illinois licensing board (LCPC, LCSW, LMFT).
• Experience working with individuals diagnosed with mental illness and/or co-occurring substance use disorders.
  
  

Benefits

• Health, Vision, Dental, and Life insurance
• Educational Assistance
• Paid time off
• Sick time
• Paid Holidays
• Personal Time
• Potential Year-End Bonus
• Financial Assistance Program (Cookie Jar)
• Employee Referral Program (Bounty Bucks)
  
  

Classification

Exempt

Disclaimer

Duties and responsibilities may change, and new ones may be assigned at any time with or without notice. This job description does not constitute a contract of employment.

Statement

Trinity Services, Inc. is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Trinity Services, Inc. prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender, age, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law. Trinity Services, Inc. conforms to the spirit as well as to the letter of all applicable laws and regulations.