Admissions Counselor (Entry to Senior Level)

Company Description

Trinity School of Medicine is an international medical school located in St. Vincent and the Grenadines, Eastern Caribbean, offering Pre-Medical and Doctor of Medicine (MD) degree programs. The school prepares students for licensure in the U.S. and Canada through a combination of basic sciences and clinical rotations. Students benefit from small class sizes and immediate clinical experience which begins in their first term at an affiliated hospital.

We're hiring Admissions Counselors (all experience levels) in Roswell, GA. Join our team and support prospective students through the full admissions cycle, from inquiry to matriculation, as they prepare for medical school. Whether you’re new to admissions or bring years of experience, we welcome motivated professionals who are passionate about helping students achieve their goals.

Responsibilities

Recruiting Overview

• Follow up on provided leads and respond to inquiries about programs offered.
• Advise and assist prospective students throughout the entire admissions and matriculation cycle.

Student Recruiting & Admissions Workflow Coordination

• Accurately document all communication with leads and applicants in the CRM system.
• Ensure applicant information and documentation are complete and submitted timely to the Admissions Committee.
• Track applicant progress and advise on completing pre-enrollment requirements.
• Obtain and enter missing applicant information promptly.

Post-Acceptance Support & Transition

• Lead planning and coordination of post-acceptance activities including budgeting, housing, travel, and other logistics critical to matriculation.
• Address student questions and concerns to ensure a smooth transition.
• Ensure each applicant’s questions are resolved thoroughly to support their successful enrollment.

Retention & Follow Up

• Ensure timely communication at key touchpoints during matriculation and document interactions.
• Collect student feedback and take appropriate action to support retention.
• Maintain ongoing contact to measure and encourage interest, address questions, and support applicants through to matriculation.

Required Skills

• Experience in post-secondary, vocational, or graduate/professional admissions or enrollment preferred, but not required for entry-level candidates
• Self-motivated and goal-oriented, with the ability to manage multiple tasks and meet deadlines
• Excellent interpersonal, written, and verbal communication skills (including video)
• Strong listening skills and ability to respond to individual applicant needs with empathy and precision
• Proficient in CRM and student information systems (Salesforce preferred)
• Highly organized, detail-oriented, and consistent in follow-through

Benefits

We offer a comprehensive benefits package, including:

• Health, dental, and vision insurance
• Health savings account (HSA)
• 401(k) retirement plan
• Life and disability insurance (short- and long-term)
• Paid time off (PTO) and 11 paid holidays
• Employee assistance program (EAP)

Work Location

This is a hybrid position based in Roswell, GA, with a combination of remote and on-site work.

Compensation

Based on education and experience; expected range: $65,000 - $95,000 annually.