What are the responsibilities and job description for the Patient Access Representative position at Trinity Health Of New England?
Employment Type
Full time
Shift
Day Shift
Description
Position Purpose:
Mercy Medical Center is looking for a Patient Access Rep to join our Ultrasound Team. The Patient Access Rep is responsible for providing exceptional customer service and care to all patients and clients.
What You Will Do
Mercy Medical Center has established itself as one of the leading providers of health care services in Western Massachusetts. Mercy Medical Center is a 182-bed acute care hospital in Springfield. Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center and Brightside for Families and Children, an outpatient service offering counseling and family support programs.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Full time
Shift
Day Shift
Description
Position Purpose:
Mercy Medical Center is looking for a Patient Access Rep to join our Ultrasound Team. The Patient Access Rep is responsible for providing exceptional customer service and care to all patients and clients.
What You Will Do
- Greeting patients and administering check- in and registration
- Preparing charts
- Answers multi-line phone and triages calls
- Scheduling appointments and procedures for exams and procedures
- Completes a variety of clerical and data entry assignments
- Creates and maintains a professional, caring and customer-oriented environment
- Full Time, 40 hours
- Great benefits effective day 1!
- High School Diploma or equivalent
- 1 years' experience in healthcare preferred
- Familiarity with medical terminology
Mercy Medical Center has established itself as one of the leading providers of health care services in Western Massachusetts. Mercy Medical Center is a 182-bed acute care hospital in Springfield. Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center and Brightside for Families and Children, an outpatient service offering counseling and family support programs.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.