Demo

Clinical Case Supervisor, Social Worker LICSW

Trinity Health Of New England
Springfield, MA Full Time
POSTED ON 4/23/2026
AVAILABLE BEFORE 7/17/2026
Employment Type

Full time

Shift

Day Shift

Description

Are you passionate about making a difference in the lives of children and families? Join our Brightside team as a Clinical Case Supervisor / Social Worker, where you’ll lead a dedicated group of Clinical Case Coordinators, Clinician I staff, and interns to deliver high-quality, community-based services.

About The Role

The Clinical Case Supervisor is a Social Worker who oversees and manages a team, ensuring exceptional care and compliance with insurance and quality performance standards. This role includes intake coordination, case assignments, and maintaining a small caseload while fostering collaboration with program leadership and administrative staff.

Key Responsibilities

  • Manage and supervise Clinical Case Coordinators, clinicians, and interns.
  • Conduct intakes, assign clinical teams, and ensure timely family engagement.
  • Provide weekly supervision and clinical guidance to staff.
  • Maintain 24-hour on-call status for assigned Clinical Case Coordinators for crisis situations.
  • Monitor compliance with insurance and program performance standards.
  • Drive community satisfaction through quality service and proactive communication.
  • Support team development, training compliance, and performance evaluations.
  • Maintain clinical productivity (average of 22 hours/week).

Required Qualifications

  • Master’s degree in a human services field.
  • MA License (LICSW, LCSW, LMHC, LMFT).
  • Minimum 5 years of experience working with children and families.
  • At least 2 years of supervisory experience.
  • Strong knowledge of family systems therapy, sensory integration, educational advocacy, and evidence-based treatment strategies.

Preferred Skills

  • Marketing and networking experience.
  • Bilingual abilities.

Why Join Us?

  • Collaborative and supportive work environment.
  • Opportunities for professional growth and training.
  • Make a meaningful impact in the community.

About Brightside For Families And Children

A member of Trinity Health Of New England, Brightside helps to build families and support individuals through family outreach and stabilization, psychiatric and medication evaluation and management, special education, and by being there to offer support and encouragement

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Salary : $27 - $44

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