Demo

Business Office Coordinator - Central Scheduling

Trinity Health MI
Muskegon, MI Full Time
POSTED ON 6/20/2026
AVAILABLE BEFORE 7/19/2026
Employment Type:

Full time

Shift:

Day Shift

Description:

Business Office Coordinator, BOC is a medical receptionist role.

Great opportunity for a Business Office Coordinator professional to work in an organization that focuses on treating the whole person, physically, emotionally and spiritually. Be Remarkable!

Highlights:

  • Monday- Friday 730a -530pm, variable upon office
  • We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

Position Summary:

Support clerical, administrative, secretarial, functions for a very busy medical office.

What you will do:

  • Answer calls for 23 Primary Care Offices in Grand Rapids and Muskegon as well as OBGYN in Grand Rapids
  • Register New Patients
  • Verify Patient Demographics (Name, DOB, Address, Phone number, Email Address, Emergency Contacts, and PCP)
  • Enter and verify Insurance via electronic eligibility check or insurance website
  • Schedule Appointments via phone calls accurately according to the Scheduling Guidelines
  • Transfer calls to Triage Nurse, Urgent Nurse, Refill Line, etc when needed
  • Take Telephone Notes to the office Clinical Pools when needed
  • Always providing Excellent Customer service and AIDET standards by following the Central Scheduling Quality Scorecard with ALL interactions

What you need:

  • High school graduate/ GED required
  • Education and/or training as medical secretary, medical receptionist, medical assistant preferred
  • Associates degree in a medical related concentration preferred

Highlights And Benefits

  • Day 1 benefits, no waiting period! Comprehensive benefit packages available including medical, dental, vision, paid time off and 403B. Must work 20 hours per week to be benefit eligible.
  • Colleague Referral Program to earn cash and prizes
  • Unlimited career growth opportunities
  • Trinity Health offers Daily Pay - if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Salary.com Estimation for Business Office Coordinator - Central Scheduling in Muskegon, MI
$46,133 to $57,461
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