IT Director

Trinity Episcopal School seeks a dedicated, service-oriented Information Technology Director to oversee the daily operations, maintenance, and support of the school’s technology systems. This full-time, 12-month exempt position reports to the Chief Financial Officer and works closely with the Lower School & Middle School Digital Learning Catalysts to ensure the reliability, security, and effective use of technology across the school community.

The IT Director will provide hands-on technical support while strategically guiding the future of the school’s IT systems, policies, and resources. This role oversees all aspects of hardware, software, and network administration—including Windows and Apple devices, servers, and cloud-based systems—while managing vendor relationships and ensuring reliable, secure, and innovative technology services for our entire school community.

Key Responsibilities

Technology Support & Operations

• Serve as the primary contact for end-user technical support for students, faculty, and staff.
• Provide prompt and professional technical support for faculty, staff, and students through the school’s help desk system.
• Maintain and troubleshoot all IT infrastructure, including a Windows server running virtual machines, Meraki networking equipment, Mitel VOIP systems, and Datto disaster recovery services.
• Manage the deployment, tracking, and maintenance of all school-owned devices, including Windows and Apple computers, tablets, Chromebooks, and AV systems.
• Coordinate and oversee the work of external IT contractors who provide infrastructure monitoring and maintenance.
• Support and manage key software platforms, including Google Workspace, Blackbaud, FACTS, and other school systems.
• Evaluate and implement new technologies that improve user experience and operational effectiveness.
• Develop and maintain documentation for IT policies, system configurations, and procedures.

System Administration & Security

• Ensure network stability, data integrity, and security across all systems.
• Implement and maintain policies for user access, backups, updates, and cybersecurity.
• Monitor system performance and proactively identify and resolve potential issues.
• Maintain accurate documentation of systems, configurations, and inventories.
• Coordinate system upgrades, deployments, and preventative maintenance.
• Develop and enforce policies and procedures to ensure compliance with applicable data privacy laws and best practices (FERPA, COPPA, etc.).
• Lead cybersecurity awareness and training initiatives for faculty, staff, and students.

Planning & Collaboration

• Collaborate with school leadership to assess current and future technology needs.
• Support teachers and staff in the effective use of digital tools and classroom technology.
• Assist in developing and managing technology budgets and lifecycle plans for hardware and software.
• Stay current with emerging technologies and recommend solutions that enhance learning and operations.

The successful candidate will have the following qualities:

• Familiarity with and a commitment to the mission of independent schools and Trinity Episcopal School, and a commitment to our three primary values of scholarship, diversity, and spirituality is a must
• A love for students and a willingness to go above and beyond in the best interests of students
• Integrity, sound judgment, self-confidence, maturity, and a sense of perspective

• A high level of energy and ability to work on multiple tasks/projects

• Ability to model, promote, and provide opportunities for students to live into the Trinity Honor Code

• Demonstrated sensitivity to students, faculty, and staff of varying racial, ethnic, religious, gender, cultural, disability, sexual orientation, and socioeconomic backgrounds

Education and Work Experience

• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent technical training and certifications.
• 3–5 years of experience supporting a 500 user environment, ideally in an educational or mission-driven organization, with at least 2-5 years in a leadership or management role.
• Demonstrated experience managing Windows Servers, Mac and Windows operating systems, Apple-based devices, Cisco Meraki networking, Google Workspace, and Blackbaud systems.
• Knowledge of mobile device management systems.

Skills and Qualifications

• Strong troubleshooting and problem-solving skills with a hands-on, customer-focused approach.
• Excellent organizational, documentation, and communication skills.
• Ability to work independently while also collaborating effectively with others.
• Experience managing technology inventories and life cycle planning.
• Commitment to continuous learning and improvement.
• Strategic thinker who combines big-picture vision with hands-on execution.