Patient Billing Coordinator

Patient Billing Coordinator

Monday-Friday | Temp to Perm | Tulsa, OK | $19/hour DOE

Summary:

The Patient Billing Coordinator is a administrative role, and is responsible for facilitating the billing process for patients and ensuring that they receive accurate and timely invoices for medical services.

Responsibilities:

• Manage the billing process for patients, ensuring that all billing procedures are followed accurately and in a timely manner 
• Verify insurance coverage and benefits for patients and work with insurance companies to resolve any issues related to billing or coverage
• Prepare and submit insurance claims to insurance companies, ensuring accuracy and completeness of all required documentation
• Process patient payments and follow up on outstanding balances to ensure timely payment. 
• Respond to patient inquires regarding billing and insurance coverage, providing explanations and assistance as needed. 
• Maintain accurate patient billing records and ensure that all records are kept confidential and secure
• Stay up-to-date with regulatory guidelines related to patient billing and insurance coverage 
• Assist patients by following up health claims, as well as appealing unpaid claims

Requirements/Skills:

• High school degree or equivalent required
• At least 1 year of experience working as a patient billing coordinator
• Prior experience working in a clinical setting, preferred
• Prior experience working electronic medical record systems, preferred
• Strong telephonic skills to include communicating to patients, facilities, and other physician offices
• Working knowledge with Google Suite (Drive, Docs, Sheets, Slides) and Microsoft Office (Word, Excel, PowerPoint) for real-time collaboration
• Positive work ethic with energy and drive

Excellent organizational, time-management and multi-tasking skills

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At least one year experience working as a patient billing coordinator

* Compile, compute, and record billing, accounting, statistical, and other numerical data for billing purposes. Prepare billing invoices for services rendered or for delivery or shipment of goods.
* Verify accuracy of billing data and revise any errors.
* Resolve discrepancies in accounting records.
* Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered.
* Operate typing, adding, calculating, or billing machines.
* Post stop-payment notices to prevent payment of protested checks.
* Verify signatures and required information on checks.
* Keep records of invoices and support documents.
* Perform bookkeeping work, including posting data or keeping other records concerning costs of goods or services or the shipment of goods.
* Contact customers to obtain or relay account information.
* Route statements for mailing or over-the-counter delivery to customers.
* Monitor equipment to ensure proper operation.
* Fix minor problems, such as equipment jams, and notify repair personnel of major equipment problems.
* Review documents, such as purchase orders, sales tickets, charge slips, or hospital records, to compute fees or charges due.
* Track accumulated hours and dollar amounts charged to each client job to calculate client fees for professional services, such as legal or accounting services.
* Weigh envelopes containing statements to determine correct postage and affix postage, using stamps or metering equipment.
* Consult sources, such as rate books, manuals, or insurance company representatives, to determine specific charges or information such as rules, regulations, or government tax and tariff information.
* Compare previously prepared bank statements with canceled checks and reconcile discrepancies.
* Match statements with batches of canceled checks by account numbers.
* Take orders for imprinted checks.
* Encode and cancel checks, using bank machines.
* Load machines with statements, cancelled checks, or envelopes to prepare statements for distribution to customers or stuff envelopes by hand.
* Compute credit terms, discounts, shipment charges, or rates for goods or services to complete billing documents.
* Update manuals when rates, rules, or regulations are amended.
* Estimate market value of products or services.
* Review compiled data on operating costs and revenues to set rates.
* Answer inquiries regarding rates, routing, or procedures.
* Compile reports of cost factors, such as labor, production, storage, and equipment.
* Create billing documents, shipping labels, credit memorandums, or credit forms.
* Perform general administrative tasks, such as answering telephones, scheduling appointments, and ordering supplies or equipment.
* Return checks to customers or retrieve checks returned to customers in error, adjusting accounts and answering inquiries about errors as necessary.

Salary : $19