What are the responsibilities and job description for the Insurance Follow Up Rep position at Trinity Employment Specialists?
Insurance Follow Up Rep | Tulsa OK
$19-$24 Per Hour
Remote/Hybrid
Job Summary
Responsible for ensuring accurate and timely payment of patient claims. Manages billing work queues, aged accounts, and claim follow-ups. Handles claim denials, resubmissions, and appeals as needed.
Essential Duties
- Manage work queues and follow up on aging claims to ensure timely payments.
- Verify billing data for accuracy and correct any errors.
- Review and address denied claims; file appeals when necessary.
- Follow up on unpaid accounts and escalate unresolved issues per guidelines.
- Document all account activity and maintain accurate records.
- Audit patient accounts for discrepancies and process adjustments as needed.
- Answer phone calls, respond to patient billing questions, and relay account information.
- Maintain patient confidentiality and protect sensitive information.
- Provide professional customer service and respond promptly to requests.
- Support the organization’s mission and values in daily work.
- Perform additional duties as assigned.
Minimum Qualifications
- Experience: At least 6 months in medical claims, billing, or related field.
- Education: High school diploma or equivalent.
- License/Certification: None required.
Skills and Abilities
- Proficient with Microsoft Office and medical billing software.
- Strong communication and interpersonal skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Knowledge of medical terminology and insurance processes.
Physical Requirements
- Must be able to sit for long periods and perform computer-based work.
- Occasional walking, bending, and lifting up to 25 lbs.
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* Verify accuracy of billing data and revise any errors.
* Resolve discrepancies in accounting records.
* Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered.
* Operate typing, adding, calculating, or billing machines.
* Post stop-payment notices to prevent payment of protested checks.
* Verify signatures and required information on checks.
* Keep records of invoices and support documents.
Salary : $19 - $24
