Enterprise Application Analyst

Enterprise Application AnalystAngola, Indiana SummaryThe Enterprise Application Analyst plays a key role in supporting and enhancing the University’s enterprise applications and system integrations. Working closely with the Applications Team and various campus departments, this position ensures the reliability, efficiency, and effectiveness of core systems including the Student Information System (SIS), Customer Relationship Management (CRM), and housing platforms. The ideal candidate will be a collaborative problem-solver with a passion for improving business processes through technology. This position reports to the Enterprise Applications Manager.Essential Duties and Responsibilities

• Support and optimize data integrations between enterprise applications to improve performance and reliability.
• Collaborate with departments across the University to analyze workflows, identify process improvements, and implement automation solutions.
• Monitor system performance and application integrations to ensure they align with institutional goals and business requirements.
• Serve as the primary technical and functional support for:
• Slate – Admissions (Online and International)
• Sunapsis – Office of International Services
• JICS – Campus Portal
• Provide backup support for system-related tasks in the Student Information System (Jenzabar) for departments such as the Business Office, Financial Aid, and the Registrar’s Office.
• Develop and maintain reports and dashboards to support operational and strategic decision-making.
• Develop and maintain Power BI dashboards, reports, and data models to provide actionable insights for operational and strategic decision-making.
• Create and support Power Automate workflows and other Microsoft Power Platform solutions to streamline business processes and improve data accuracy, efficiency, and user experience.
• Deliver exceptional customer service through timely and clear written and verbal communication.
• Document system processes, procedures, and best practices.
• Perform other duties as assigned.
  
  

Education and/or Experience

• Bachelor’s degree in computer science, Information Systems, or a related field, or equivalent relevant experience is preferred.
• Preferred Experience:
• Proficiency in Microsoft SQL Server, including experience with stored procedures and database programming.
• Experience with reporting tools such as Power BI, SSRS, or similar platforms.
• Familiarity with ETL tools, particularly Microsoft SSIS or comparable solutions.
• An ability to independently manage multiple tasks, projects, and support tickets in a fast-paced environment.
• Strong analytical and troubleshooting skills with attention to detail.
• High level of discretion and ability to maintain confidentiality.
• Experience in a higher education IT environment is strongly preferred.
  
  

Outstanding BenefitsTrine University offers a comprehensive benefit package designed to provide a variety of choices to best fit your needs and the needs of your family. Some benefits offered include:

• Health – medical, dental, vision, flex spending, HSA accounts
• Life Insurance – a variety of voluntary life options are available along with an employer-paid employee life policy valued at 1½ times annual salary
• Financial Insurance – employer-paid Long Term Disability and voluntary Short-Term Disability, Accident, Hospital Indemnity, and Critical Illness options are available
• Paid vacation and sick time
• Retirement – after one year of full-time service, you are eligible for an employer contribution of 5% and up to an additional 5% employer match
• Education – after 6 months of full-time service, undergraduate education benefits are available for employee, spouse, and dependent children
  
  

SalaryThe salary is competitive and commensurate with experience and qualifications.