Senior Director, Communications

Founded in 1988, Trimont (www.trimont.com) is a specialized global commercial real estate loan services provider and partner for lenders and investors seeking the infrastructure and capabilities needed to help them scale their business and make informed, effective decisions related to the deployment, management and administration of commercial real estate secured credit. As the largest master servicer of commercial real estate loans in the United States, Trimont manages securitizations with meticulous oversight and coordination—protecting cash flows, mitigating risk, and ensuring portfolio performance.

We do this with a team of 1100 extraordinary team members who serve a global client base from offices in Atlanta (headquarters), Bengaluru, Charlotte, Dallas, Hyderabad, Kansas City, London, New York and Sydney. We empower our people with advanced technology, industry-leading knowledge, and a culture centered on our core values. This approach enables our teams to deliver exceptional client service, build lasting relationships and take pride in the high-quality work they perform.
Trimont is an innovative firm where visionary professionals come to learn, grow, and thrive with colleagues driven by curiosity and collaboration.

Learn: We believe ongoing learning is critical and are focused on providing a work environment where all team members can take ownership of their careers.

Grow: We work alongside the largest institutional lenders in the world, overseeing the most significant projects in the industry. This unique opportunity allows us to broaden our skillset and develop our abilities by tackling some of the industry's most challenging and exciting endeavors.

Thrive: Our firm is a place where ethics and excellence meet to create an experience that matches our capabilities. There are no limits to what we as team members and as an organization can achieve together.

Where people, purpose, and progress come together every day.

Job summary:

The Senior Director, Communications will lead communications strategy and serve as the senior writer for Trimont Global and its family of brands. This role will shape clear, consistent, and audience-centered messaging across internal, external, executive, brand, and change-management communications. The Senior Director will translate complex business priorities into compelling, inclusive, and accessible content that strengthens stakeholder confidence and supports enterprise growth. This person will partner closely with the Managing Director of Marketing and Corporate Communications and collaborate with leaders across the business to support brand architecture, integration, employee engagement, thought leadership, and executive visibility. The ideal candidate brings sound judgment, business fluency, curiosity, and exceptional writing skills, with the ability to create thoughtful communications for diverse teams, regions, brands, and audiences.

Key responsibilities:

• Lead communications strategy for Trimont Global and its family of brands, ensuring messaging is clear, consistent, inclusive, and aligned across internal and external audiences.
• Serve as the senior writer and editorial lead for executive communications, company announcements, thought leadership, brand content, and other high-visibility materials.
• Develop and manage an integrated editorial calendar that supports leadership communications, employee engagement, brand priorities, and enterprise initiatives.
• Advise leaders and business partners on message development, audience needs, timing, channel selection, and stakeholder considerations.
• Lead communications for major initiatives, including business transformation, brand launches, integrations, acquisitions, organizational changes, and enterprise programs.
• Create and maintain messaging frameworks, editorial standards, brand language, and processes that improve consistency, quality, and efficiency.
• Partner with Marketing, People and Culture, business lines, regions, and corporate functions to create communications that support culture, engagement, client experience, and market visibility.
• Strengthen Trimont’s external reputation through executive thought leadership, digital content, industry articles, newsletters, podcasts, and other market-facing communications.
• Manage multiple priorities with discretion, calm judgment, attention to detail, and a collaborative approach.

Required qualifications:

• Bachelor’s degree in Marketing, Communications, Business, or a related field, or equivalent experience.
• 12 years of communications experience, including internal and external communications in a complex or global organization.
• Demonstrated ability to develop and execute communications strategies in a fast-paced environment.
• Exceptional writing, editing, storytelling, and verbal communication skills.
• Experience creating content for digital platforms, including LinkedIn and other executive or brand channels.
• Strong strategic thinking, project management, stakeholder management, and prioritization skills.
• Ability to collaborate across diverse teams, functions, regions, and leadership levels with sound judgment and discretion.
• Proficiency with communications and content tools, including Canva, Salesforce Marketing Cloud, and Microsoft applications.

Trimont is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please contact us. We are proud to maintain a drug-free policy, ensuring that our community is a secure and productive space for all our team members.