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Associate Director, Transactions & Processing

Trimont
Charlotte, NC Full Time
POSTED ON 9/28/2025
AVAILABLE BEFORE 10/13/2025
Overview

Founded in 1988, Trimont (www.trimont.com) is a specialized global commercial real estate loan services provider and partner for lenders and investors seeking the infrastructure and capabilities needed to help them scale their business and make informed, effective decisions related to the deployment, management and administration of commercial real estate secured credit. As the largest master servicer of commercial real estate loans in the United States, Trimont manages securitizations with meticulous oversight and coordination—protecting cash flows, mitigating risk, and ensuring portfolio performance.

We do this with a team of 1100 extraordinary team members who serve a global client base from offices in Atlanta (headquarters), Bengaluru, Charlotte, Dallas, Hyderabad, Kansas City, London, New York and Sydney. We empower our people with advanced technology, industry-leading knowledge, and a culture centered on our core values. This approach enables our teams to deliver exceptional client service, build lasting relationships and take pride in the high-quality work they perform.

Trimont is an innovative firm where visionary professionals come to learn, grow, and thrive with colleagues driven by curiosity and collaboration.

Learn: We believe ongoing learning is critical and are focused on providing a work environment where all team members can take ownership of their careers.

Grow: We work alongside the largest institutional lenders in the world, overseeing the most significant projects in the industry. This unique opportunity allows us to broaden our skillset and develop our abilities by tackling some of the industry's most challenging and exciting endeavors.

Thrive: Our firm is a place where ethics and excellence meet to create an experience that matches our capabilities. There are no limits to what we as team members and as an organization, can achieve together.

Where people, purpose, and progress come together every day.

Job Summary

The Associate Director, Transaction & Processing on the Cash Administration team is responsible for day-to-day transaction processing associated with loan servicing and maintenance. They are responsible for accurately and efficiently processing various financial transactions, including data entry, reconciliation, and verification. This role often involves working with different types of financial documents and systems, ensuring compliance with established procedures, and supporting the overall financial operations of a business.

Responsibilities

  • Manage complex cash transactions, escalate issues, evaluate and process servicing requests in conjunction with various business partners while ensuring quality service delivery.
  • Write or update procedures
  • Evaluate and monitor risk associated with all processes and ensure controls and procedures are followed.
  • Assist with the execution of projects as well as provide input for the development of platform cash applications and testing efforts.
  • Act as the business subject matter expert for various tasks for the team and assist with workflow coordination.
  • Participate in initiatives including those that are cross-functional and act as a key participant in planning for Transactions & Processing.
  • Make decisions in complex and multi-faceted situations requiring solid understanding of the function, policies, procedures and compliance requirements that influence broader work team to meet deliverables and drive new initiatives.
  • Strategically collaborate and consult with offshore team, peers, colleagues and mid-level to senior managers to resolve issues and achieve goals.

Required Qualifications

  • 5 years of Transactions and Processing experience, or equivalent experience demonstrated through work skills, training, military service or education.
  • Ability to prioritize efficiently, meet deadlines, achieve goals and work in a dynamic environment
  • Demonstrated proficiency in researching, compiling, and conducting advanced analysis of essential operational data.
  • Skilled in evaluating issues, making prompt decisions, implementing effective solutions, and driving organizational change.
  • 10-key numerical data entry experience
  • Strong verbal and written communication skills.
  • Organizational and administrative skills.
  • Skilled in managing sensitive information while upholding privacy.
  • Ability to work both independently and within a team environment

Trimont is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please contact us. We are proud to maintain a drug-free policy, ensuring that our community is a secure and productive space for all our team members.

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