System Analyst 6

Top Skills & Years of Experience:

- 3-5 years of experience with M365 Administration and Configuration (Specifically in Government Community Cloud, GCC).

- 3-5 years of experience in preparing technical documentation for internal and external stakeholders.

- A proven ability to investigate the impact of product change on enterprise implementations of M365 GCC.

- Strong written and oral communication skills within a collaborative team environment.

Full Job Description Attached below

• M365 administration and configuration.
• Understanding and experience in the configuration and administration of M365 in Microsoft GCC.
• Ability to investigate the impact of product change on enterprise implementations of M365.
• Experience in preparing technical documentation.
• Ability to clearly communicate with stakeholders in written and verbal formats.
• Experience creating and managing content in SharePoint and Teams.
• Knowledge and experience in the use and support of Microsoft productivity tools, including Word, Excel, and PowerPoint.

• Monitor updates to M365 products within the Government Community Cloud (GCC).
• Analyze impact of product updates to the SOM M365 tenant in GCC.
• Review product configuration options and recommend settings aligned with SOM standards, policies, and licensing.
• Create technical documentation that can be used to communicate recommendations to decision-makers or as job aids for end users.
• Participate in working sessions with the SOM M365 product team working group and with Microsoft resources supporting the SOM.
• Work alongside the Enterprise SharePoint team in the day-to-day support of SharePoint, Teams, Power Automate, and other M365 tools.