Clinical Liaison

Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services – a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.

The primary purpose of the Clinical Liaison is to develop, coordinate, direct, and administer communications between patients, family members, and care professionals to maximize the number of admissions to the health center from assigned hospitals. Clinical Liaisons are successful when discharged patients become residents at a Trilogy Health Services.

Roles and Responsibilities
• Collaborates with discharge planners to prioritize referrals and identify patients for transition to a Health Center campus.
• Shares relevant information with discharge planners and families about Trilogy Health Services’ quality care measures and deep commitment to clinical excellence and resident care.
• Establishes patients’ eligibility for care, communicates closely with families, and interacts with a wide array of staff members from case managers to physicians.
• Conducts pre-admission assessments to gather clinical documentation.
• Responds immediately to patient referrals from hospital case managers, physicians, and managed care organizations.
• Facilitates meaningful exchanges with hospital-based case managers on risk factors and care plans.
• Educates hospital staff about Trilogy Health Services’ clinical capabilities and match patients to the best-suited facility and services based on their unique needs.
• Educates patients and family members about services offered and address questions and concerns prior to admission, as well as explain the spectrum of available care options.
• Visits with patients and family members to complete assessments for risk identification and initiation of a tailored care plan.
• Maintains a strong working knowledge and adheres to applicable federal and state regulations including, but not limited to, laws supporting patient confidentiality, release of information, and HIPPA.
• Reviews clinical documentation to ensure it supports the insurance requirements for approval.
• Develops relationships within the community on behalf of Trilogy Health Services and its campuses.
• Participates in hospital and ACO meetings to foster deep partnerships with key contacts.
• Maintains accurate, timely data entry on business activity.
• Other duties as assigned.

Qualifications
Education: Associate Degree
Experience: 1-3 years

Licenses and Certifications
Current and unencumbered driver’s license

Physical requirements

Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus.

• Competitive salaries and weekly pay 
• 401(k) Company Match 
• Mental Health Support Program 
• Student Loan Repayment and Tuition Reimbursement 
• Health, vision, dental & life insurance kick in on the first of the month after your start date 
• First time homebuyers’ program
• HSA/FSA 
• And so much more! 

Whether you’re looking for a new chapter, a change of pace, or a helping hand, Trilogy is committed to being the best place that you’ve ever belonged.

Six months of training, orientation and fun!

We believe in setting our employees up for success. That’s why your first six months are referred to as your “blue-badge” period – a time where you are encouraged to ask questions, ask for help when needed, and familiarize yourself with the company culture. Even when your blue badge period ends, you can rest assured that the Trilogy team will always have your back.

As one of Fortune’s Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT.