What are the responsibilities and job description for the Tower Technician position at Trilogy Communications LLC?
Company Description Trilogy Communications LLC is a telecommunications solutions provider with nearly 20 years of experience in the Network, Wireless, and Telco services space. The company leverages direct and indirect agreements with major internet service providers to secure competitive pricing for its customers. A dedicated back-office team supports service provisioning and follows through until customers are fully satisfied. Trilogy Communications does not charge fees for its advisory services, emphasizing value and long-term partnerships. More information is available at www.trilcom.com.
Role Description The Tower Technician is a full-time, on-site role based in Columbus, OH. This role involves installing, maintaining, and repairing wireless network equipment and related infrastructure on communication towers and associated facilities. Day-to-day responsibilities include climbing towers, using hand tools to perform hardware installation and adjustments, running and securing cabling, and conducting routine inspections to ensure equipment safety and performance. The Tower Technician will troubleshoot network and hardware issues, complete detailed service and maintenance documentation, and collaborate closely with field teams and the back office to support reliable connectivity for customers. The role also requires adherence to safety protocols, industry standards, and company procedures during all field operations.
Qualifications
- Ability to work safely and effectively with hand tools and related field equipment.
- Strong troubleshooting skills for diagnosing network, hardware, and performance issues.
- Experience with maintenance & repair of telecommunications or similar infrastructure.
- Wireless networking knowledge, including basic configuration and signal optimization.
- Clear, professional communication skills for coordinating with teammates and clients.
- Comfort with working at heights and outdoors in varying weather conditions.
- Understanding of safety regulations, fall protection, and tower climbing standards.
- High school diploma or equivalent; technical training or certifications in telecom or networking are a plus.
- Valid driver’s license and ability to travel to job sites in the Columbus, OH area and potentially beyond.
- Prior experience as a tower technician, field technician, or in a related role is preferred but not required.