Instructional Design and Development Coordinator

Pay Plan Title: Coordinator

Working Title: Instructional Design and Development Coordinator

FLSA Status: Exempt

Posting Salary Range: $54,106 - $67,210

Office Location: Remote within North Carolina

POSTING DETAILS

:
Make an Impa

ct
Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling liv

es.
Why Work for

Us?
Trillium believes that empowering others begins with supporting our team. We offer our emplo

• yees:
  A collaborative, mission-driven work envir
• onmentCompetitive benefits and work-from-home options for most pos
• itionsOpportunities for professional growth in a diverse inclusive c

ulture
Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their commu

nities.
If you are looking for a unique opportunity to make a tangible impact on the lives of others, appl

y today!
What We’re Lo

oking For
Trillium Health Resources has a career opening for a Instructional Design And Development Coordinator to join our team! The Instructional Design and Development Coordinator is responsible for the design and development of learning activities, assignments, assessments, and instructional approaches in the development of online and hybrid (blended) training for Trillium Members, Providers, and Staff. Additionally, this position is responsible for the gathering, analysis, implementation, security, integration, training, maintenance, and end-user support of the My Learning Campus - Learning Management System. The ideal candidate will have a strong background in instructional design principles, adult learning theory, educational technologies, multimedia design, and/or learning

analytics.
On a typical day,

• you might:
  Configure, operate, maintain, and support the My Learning Campus LMS, ensuring performance, scalability, usability, and dat
• a integrity.Serve as the primary point of contact for LMS support, coordinating with vendors, internal teams, and users to troubleshoot system access, course deployment issues, and technical
• challenges.Manage day‑to‑day LMS functions including creating and maintaining courses, events, sessions, curricula, assignments, evaluations, and
• assessments.Monitor system performance, user activity, and data quality; recommend improvements and enhancements based on analytics and syst
• em behavior.Develop and maintain system integrations between the LMS and othe
• r platforms.Ensure configuration decisions consider cross‑functional impacts on workflows, reporting, and user
• experience.Design, develop, and refine digital learning content using LMS capabilities, instructional design methodologies, and adult learning principles to support knowledge development, skill building, and performance
• improvement.Analyze existing learning materials, curricula, and resources to improve learner engagement, accessibility, and alignment with intended learning outcomes. Create instructional graphics, user interfaces, and digital learning assets in collaboration with content development resources to enhance the overall learner

experience.

Empl

oyee Benefits:
Trillium knows that work/life balance is essential. That’

• s why we offer:
  Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with mana
• gement approval.Work-from-home options available fo
• r most positionsHealth Insurance with no premium for e
• mployee coverageFlexible S
• pending Accounts24 days of Paid Time Off (PTO) plus 12 paid holidays in
• your first yearNC Local Government Retirement Pension (defined-benefit plan) https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lger
• s/lgers-handbook401k with 5% employer match and i
• mmediate vestingPublic Service Loan Forgiveness (PSLF) qua
• lifying employerQuarterly stipend for remo

te work suppli

es
Qualif

• ications
  Required:High School Diploma/GED and six (6) years of experience in instructional design, eLearning development, curriculum development, or training pr
• ogram creation; ORAssociate’s degree and four (4) years of experience in instructional design, eLearning development, curriculum development, or training pr
• ogram creation; ORBachelor’s degree and two (2) years of experience in instructional design, eLearning development, curriculum development, or training pr
• ogram creation; OREquivalent combination of higher edu
• cation/experience.Must have a vali
• d driver’s licenseMust reside wit
• hin North CarolinaMust be able to travel within catc

hment as r

• equired.
  Preferred:Bachelor’s degree in Instructional Technology, Instructional Design, Informational Technology, and Business Administration. Master’
• s degree preferred.Experience in Project Implementation; IT application programming or data and systems integration; Adobe Creative Suite; administration of a Learning Management System (LMS) platform and experience in developing reports within a Learning

Management System.

Deadline for Application: Monday, Apri

l 27, 2026 a

t 11:59pm
How to Apply
To be considered, submit your application and resume through our ADP Career Center. Yo

• ur resume must include:
  Employer name, dates of service (month/year), average hours worked per week,
• and essential job dutiesEducation details (degree type, date awarded, inst
• itution, field of study)Licensure/certification in

formation, if applicable
After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the

recruitment cycle closes.
Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resum

e updated in your profile.
Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as

a condition of employment.
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