What are the responsibilities and job description for the Community Liaison Coordinator position at TRILLIUM HEALTH RESOURCES?
Pay Plan Title: Coordinator
Working Title: Community Liaison Coordinator
FLSA Status: Exempt
Posting Salary Range: $54,106 - $68,173
Office Location: Remote within Trillium’s Southern or Mid State Region (See requirements section for included counties)
POSTING DETAILS:
Make an Impact
Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.
Why Work for Us?
Trillium believes that empowering others begins with supporting our team. We offer our employees:
- A collaborative, mission-driven work environment
- Competitive benefits and work-from-home options for most positions
- Opportunities for professional growth in a diverse inclusive culture
Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.
If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!
What We’re Looking For
Trillium Health Resources has a career opening for a Community Liaison Coordinator to join our team! The Community Liaison Coordinator is responsible for providing overall coordination and oversight of developing and supporting a community for all members receiving services for assigned regions in the Trillium MCO/Local Management Entity catchment area. The Community Liaison Coordinator assists with community engagement, consultation, resource management, coordination of services, and agencies to best meet the needs of the individuals served by various stakeholders in the community.
On a typical day, you might:
- Coordinate and/or support stakeholder meetings and events held in the community or virtually (frequent travel is required).
- Attend staff meetings of partner agencies to explain the changes and updates in the Behavioral Health and I/DD system as well as promote best practices as a Tailored Plan.
- Educate other employees and the community at large about services, changes, funding source requirements, eligibility, and service availability.
- Work with provider agencies and community stakeholders to encourage the whole person care approach to physical and behavioral health services, person-centered planning process, and provide technical assistance as needed.
Employee Benefits:
Trillium knows that work/life balance is essential. That’s why we offer:
- Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.
- Work-from-home options available for most positions
- Health Insurance with no premium for employee coverage
- Flexible Spending Accounts
- 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
- NC Local Government Retirement Pension (defined-benefit plan) https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook
- 401k with 5% employer match and immediate vesting
- Public Service Loan Forgiveness (PSLF) qualifying employer
- Quarterly stipend for remote work supplies
Qualifications
Required:
- High School Diploma/GED and six (6) years’ experience working with individuals with one of the following: Behavioral Health/Mental Health, Intellectual/Developmental Disabilities or Substance Use; OR
- Associate’s degree and four (4) years’ experience working with individuals with one of the following: Behavioral Health/Mental Health, Intellectual/Developmental Disabilities or Substance Use; OR
- Bachelor’s degree and two (2) years’ experience working with individuals with one of the following: Behavioral Health/Mental Health, Intellectual/Developmental Disabilities or Substance Use; OR
- Equivalent combination of education/experience.
- Must have a valid driver’s license.
- Must reside within Trillium’s Southern or Mid State Region, which includes the following counties: Bladen, Brunswick, Columbus, Hoke, Lee, Moore, New Hanover, Robeson, Scotland, Anson, Guilford, Montgomery, Randolph, and Richmond. Preference for Lee, Moore and Richmond counties.
- Must be able to travel within catchment as required.
Preferred:
- Human Services degree
- Master’s degree in Human Services field
- Four (4) years of the above experience
- Bilingual English/Spanish speaker
Deadline for Application: Wednesday, October 29, 2025 at 11:59pm
How to Apply
To be considered, submit your application and resume through our ADP Career Center. Your resume must include:
- Employer name, dates of service (month/year), average hours worked per week, and essential job duties
- Education details (degree type, date awarded, institution, field of study)
- Licensure/certification information, if applicable
After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes.
Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile.
Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.
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Salary : $54,106 - $68,173
