What are the responsibilities and job description for the Supervisor, Revenue Cycle position at Trillion Health and Hormone?
Description
Position Summary
Trillion Health and Hormone is seeking a driven and detail-oriented Revenue Cycle Supervisor to support and elevate our revenue cycle operations. This role is instrumental in ensuring the accuracy, efficiency, and compliance of billing, collections, accounts receivable, and denial management processes.
The ideal candidate brings both operational expertise and leadership capability—someone who can guide day-to-day functions while identifying opportunities to improve performance and support organizational growth. This position also plays a critical role in provider credentialing to ensure seamless billing operations.
What You’ll Do
Lead Billing Operations
What You Bring
At Trillion Health and Hormone, we are committed to operational excellence and delivering exceptional patient experiences. You’ll join a collaborative team where your expertise directly impacts financial performance, patient satisfaction, and organizational growth.
Position Summary
Trillion Health and Hormone is seeking a driven and detail-oriented Revenue Cycle Supervisor to support and elevate our revenue cycle operations. This role is instrumental in ensuring the accuracy, efficiency, and compliance of billing, collections, accounts receivable, and denial management processes.
The ideal candidate brings both operational expertise and leadership capability—someone who can guide day-to-day functions while identifying opportunities to improve performance and support organizational growth. This position also plays a critical role in provider credentialing to ensure seamless billing operations.
What You’ll Do
Lead Billing Operations
- Oversee daily medical billing activities, including coding review, claim submission, and reimbursement follow-up
- Ensure timely and accurate claim submission across government and commercial payers
- Act as a key point of contact for billing system issues and coordinate resolutions
- Monitor collection activities and ensure consistent follow-up on outstanding balances
- Analyze performance trends and escalate concerns to leadership
- Support staff in resolving complex billing issues and patient inquiries
- Review AR aging reports and ensure appropriate follow-up actions
- Help implement processes to reduce outstanding balances and prevent bad debt
- Partner with front-end teams to ensure accurate patient and insurance data
- Track denial trends and identify root causes
- Support claim corrections, appeals, and resolution strategies
- Coach staff on denial prevention and payer requirements
- Identify opportunities to improve efficiency, accuracy, and financial outcomes
- Collaborate with providers and clinical staff to strengthen documentation and coding practices
- Contribute to key revenue cycle initiatives and performance improvements
- Monitor adherence to billing regulations, payer guidelines, and internal policies
- Stay current on regulatory changes and communicate updates
- Support development and maintenance of policies and procedures
- Provide day-to-day supervision, workflow coordination, and issue resolution
- Support onboarding, training, and development of team members
- Foster a culture of accountability, teamwork, and continuous improvement
- Manage provider credentialing and re-credentialing processes
- Maintain provider enrollments with payers and administrators
- Ensure all provider documentation is current and compliant
- Support contracting efforts in new and existing markets
What You Bring
- Bachelor’s degree in Healthcare Administration, Business, Finance, or related field (preferred)
- 3 years of experience in medical billing, revenue cycle, or healthcare finance
- Prior leadership or supervisory experience preferred
- Strong understanding of CPT, ICD-10 coding, and reimbursement methodologies
- Knowledge of healthcare compliance and regulatory requirements
- Experience with billing systems and revenue cycle tools
- Strong analytical, organizational, and communication skills
- Certifications such as CPC, CRCR, or CMRS are a plus
At Trillion Health and Hormone, we are committed to operational excellence and delivering exceptional patient experiences. You’ll join a collaborative team where your expertise directly impacts financial performance, patient satisfaction, and organizational growth.